Do you want to join and support banking products with a focus on customer, business and ITIL processes We are looking for you who want to work as a Solution Consultant. with us and join our exciting journey to digitize the financial market! If you are working as a Business Analyst or a Solution Consultant today and want to continue your career, this is just right for you!

Our goal is understanding our customer business and support them with quality deliverables. With quality-oriented colleagues and interesting multi-level customer relationships, with experienced and professional consultants who handle the interaction between business and IT, we have a big and positive impact on our customers' business activities

As one of the leading providers of payment technology and software in the Nordics and globally, we focus on supporting digital innovation and real-time transformation with cutting-edge solutions

Do you want to join the Global Payment and Cash Management (Virtual accounts/AiO) team to enables banks to deliver a real-time liquidity overview to corporate customers, accelerated settlement and benefits of immediate availability of funds We are looking for professionals who want to work in this domain as Solution Consultants and join our exciting journey to digitize the financial market! If you are working as a Business Analyst or a Solution Consultant, you have the best opportunity to learn the Payment domain & Cash Management and take your career to new heights working with global banks around the world.

For Application Support & Maintenance of world class Global Payment and Cash Management products used by global banks. As a Solution consultant your central task will be working closely with the customer to analyse the reported defects, incidents and request for changes by the customer of the world's biggest banks. The role requires daily interaction with customer 's business and technical experts, service managers,



IT teams and other subject matter experts to understand the customer needs and provide the solution to fulfil those. This includes defect analysis during implementation, incident & problem management during maintenance, root cause analysis and preventive action items. Establish a good professional relationship with the customer where the customer trusts you to be their reliable partner to grow their business and meet their client SLAs.

You will also bring business and domain knowledge to the teams, assisting them in developing the Cash Management and Global Payment solutions for the future. Support and participate in testing the customer defects as and when needed.

Act as the first escalation point for operational issues, level 2 (L2) Support member.

Technical and functional analysis of the production incidents/problem tickets and test defects.

For SaaS customers, strategies the monitoring, alerting, configuring the health dashboard and insights with the help of continuous inputs from internal product team.

Ensuring workarounds to major incidents are given where java technical expertise is required.

Engaging in frequent bridge calls with customers to provide functional/technical solution to their problems.

Solution consultant (Java Techno-functional expertise) 4 - 9 years of experience in the IT/Support industry .

We seek you with previous experience from the role of Techo functional Business Analyst/Solution Consultant in the Financial Sector where you have provided consulting and/or business analysis support in areas related to Global Payment & Cash Management.



Specialists in any of these areas will be preferred and hands on experience with solutions for various products like direct debits, direct credits, payments, virtual accounts, cash management solutions, account solutions, multi-bank payments and ISO based payments.

We believe you have at least 4 - 9 years of experience from the role or in process. You master English fluently in speech and writing.

We value that you as a person have the power to improve the financial sector and want to develop in a role where you can run IT and / or business-oriented change projects. You are genuinely interested in seeking new knowledge and experience, are results- and customer-oriented and used to working in Customer Success area. Domain/Application Support Experience (Mandatory):

Core Banking

Basic to intermediate understanding of Java technologies including Core Java, Spring MVC, Spring Boot, Angular, and RESTful Web Services.

Knowledge of Oracle, IBM MQ, and WebSphere Application Server (WAS).

Familiarity with application servers such as WebSphere and JBoss.

Awareness of cloud platforms including AWS and/or GCP.

Understanding databases such as Oracle and DB2/SQL.

Exposure to tools including Jira, Jira Service Management (JSM), and ServiceNow.

ITIL certification or knowledge of ITIL processes is preferred.

Prior experience in Application Production Support is an advantage.

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