Customer Care Representative A Fortune 200 company building its Global Capability Centre (GCC) in India, standing up a dedicated customer care desk for its internal and external stakeholders
Location: Remote (India)
The GCC has partnered with Flexiple to hire a Customer Care Representative who can deliver consistent, high-quality support as the desk scales. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Care Representative, you will handle inbound queries with accuracy and care, following the standards a Fortune 200 brand expects.
Handle inbound queries across phone, email, and chat with accuracy and empathy
Resolve routine issues at first contact and escalate complex ones with full context




Records & Quality
Log every interaction accurately in the CRM or care platform
Meet quality and adherence targets set by the care team lead
1 to 4 years in a customer care, support, or service role
~ Transparent written and spoken English and a reliable remote-work setup

Experience in a regulated or compliance-sensitive support environment
Familiarity with a CRM or ticketing platform
Remote-friendly, pan-India hiring with long-term placement
Freshers welcome — full training on tools and process provided

📌 Remote - Customer Service Representative (Full Time) (India)
🏢 Flexiple
📍 India