About Urban Company Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.
The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.
Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
Ensuring no breakage in daily operations in your city
Implementing growth and quality improvement initiatives in sync with category heads at central level
Building a strong connect with service professionals in your city
Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.
Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.
6 months to 2.5 years of work experience
- Bachelor's degree is mandatory
- A great work environment with massive ownership and growth opportunities - we hire folks for a career chance, not just the role.
Opportunity to be part of the mission to transform customer and partner experience
Health insurance benefits for you and your family
📌 Category Manager - Cleaning (Mumbai)
🏢 Urban
📍 Mumbai