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Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. This team owns the experience event hosts, speakers, and attendees rely on to produce, present, and engage in virtual events, helping our customers meet their goals of generating pipeline and revenue, increasing strategic event participation, and more.

The role calls for sound judgment, critical thinking, effective communication and decision-making, and fluency with AI-native ways of working. You will partner closely with engineering, design, video and production specialists, and customer-facing teams to move ideas from insight to shipped outcome, and you will collaborate with industry-leading marketers and event professionals to solve their real production, engagement, strategy, and pipeline generation challenges. Collaborating with engineers, designers, video production specialists, and customer success to gather, analyze, and document requirements for the virtual event experience and related experiences across Goldcast
Analyzing usage and engagement data to identify opportunities across the event lifecycle,



from pre-event setup through live production to post-event content repurposing and strategy setting
Working directly with sprint teams to ensure product success, you will ensure quality and timely delivery by anticipating bottlenecks, managing project item and backlog prioritization, making trade-offs and balancing business needs versus technical constraints
Defining the quality bar and evaluation criteria for all newly released features and enhancements, with specific focus on AI-powered features
Using AI tools (Claude, Cowork, and similar) as part of your daily workflow to accelerate research synthesis, requirements drafting, competitive analysis, data summarization
Acting as a subject matter expert for the virtual events function
A minimum of 12 years of experience as a Product Manager, with 5+ years on SaaS products preferred
Comfort working collaboratively with cross-functional, distributed teams across engineers, designers, video/production specialists, marketers, and customer-facing teams
Experience shipping and iterating non-deterministic AI-enabled features, including literacy with prompt engineering and assessing quality through structured, repeatable evaluations. Experience building evaluation datasets, writing LLM-as-judge prompts, designing human-in-the-loop feedback loops, monitoring model drift in production, etc.
Experience using rapid AI-assisted prototyping to understand user needs and drive strategic product roadmaps
Fluency using AI tools daily as part of all core PM work for research, prototyping, writing, analysis, etc.
Working knowledge of SQL or a self-serve analytics tool (e.g., Familiarity with virtual, webinar, and hybrid event technology; understanding of live production concepts such as streaming, multi-speaker hosting, or video workflows is a robust plus
Direct experience in software development processes including requirements gathering, agile ceremonies, release management, and testing
Experience contributing to or reviewing quality checks for AI-powered features is a plus
Experience with video, streaming, or content/media platforms is a plus

📌 Sr. Director Communications Products (Bengaluru)
🏢 Cvent
📍 Bengaluru