System Configuration & Maintenance:

Work with other teams' network, DBA, security make sure system is up and operational.
~ Collaborate with IT and other departments to integrate the WMS with other business systems, such as ERP, MBOX, Middleware, data warehouse , WCS, etc
~ Technical Support & Troubleshooting:

Provide expert-level support to end-users, address system issues, and troubleshoot errors to ensure high system availability and performance. Work closely with change control manager and software vendors to ensure fixes, patches and install in various environments
Support server teams when due for patches/maintanance.
~ Documentation & Training:

Develop and maintain comprehensive documentation, including SOPs, user manuals, and training materials for system support
~ Annual/required DB refreshes

Work with DBA's to complete annual system refreshes or as requested by testing teams/other projects

- Conduct regular system audits to ensure data integrity and accuracy and implement any required security measures to protect warehouse data and ensure compliance.
- Work with operations leaders to review current processes and identify areas for optimization and standardization to drive efficiencies.

📌 IT Administrator/System Administrator (Pune)
🏢 Mahindra Satyam
📍 Pune