Client Success Manager

Auditorsdesk is a cloud-based e-auditing software to assist audit firms and audit teams conduct more efficient end-to-end audits by using audit automation. AuditorsDesk solves the audit risk & compliance issues faced by auditors. It creates a digital workspace, that helps firms to produce paperless audits. Using our audit management software one can led to smarter business insights. Make more effective and data-driven decision-making.

Job Overview: The Client Success Manager will play a pivotal role in our client delivery process, ensuring the seamless execution of projects and the highest level of satisfaction among our clients. This multifaceted role requires a blend of business development, client management, with a focus on delivering exceptional customer service.

Employment Type: Permanent

Compensation: Identify new business opportunities and potential clients through market research and networking efforts.

Actively engage in lead generation activities, email outreach, and attending industry events.

Client Management:

Conduct regular check-ins with clients to assess satisfaction levels, address concerns, and identify opportunities for upselling or cross-selling additional products or services.





Develop a deep understanding of our SaaS products and services, including their features, functionalities, and benefits to clients.

Provide product demonstrations and training sessions to clients, ensuring they fully understand how to utilize our offerings to achieve their goals.

Customer Relations:

Proactively address client inquiries, concerns, and requests in a timely and qualified manner, demonstrating a commitment to exceptional customer service.

Work closely with the customer support team to resolve escalated issues and ensure a positive resolution for the client.

Bachelor's degree in business administration, Commerce, or related field.

Proven experience in business development, client management, and customer relations, preferably in a SaaS or technology-driven environment.

Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.

Proficiency in Microsoft Office suite.

Note: Immediate joiners will be given preference. Skills: client delivery,saas,business development,client management,customer service

📌 Client Success Manager (Permanent) (Bengaluru)
🏢 AuditorsDesk
📍 Bengaluru