23 Oct
|
OneXtel
|
Chennai
About Onextel Onextel is a CPaaS (Communication Platform as a Service) company enabling businesses to communicate with their customers through voice, SMS, WhatsApp, RCS, email, and other omnichannel APIs. We work with enterprises across BFSI, e-commerce, healthcare, logistics, and other sectors to power their customer engagement and communication infrastructure.
We are hiring an Enterprise Sales role – Acquisition for our Chennai location. Post-acquisition, the same individual will own the client relationship — driving onboarding, adoption, retention, and account growth. Candidates must come from the CPaaS / cloud communications / A2P messaging industry, with a proven record of new-client hunting.
Build and manage a healthy sales pipeline through cold outreach, networking, referrals, and market mapping of prospective CPaaS clients.
Own the complete sales cycle — lead generation, solution pitching, commercial negotiation, contracting, and deal closure.
Work closely with pre-sales, product, and technical teams to prepare proposals, RFP responses, and solution demonstrations.
Serve as the single point of contact for onboarded clients, ensuring smooth implementation and go-live.
Drive account growth through upselling and cross-selling additional CPaaS products/channels within existing accounts.
Monitor client usage, billing, and service delivery; coordinate with operations and support teams to resolve escalations.
Track and report on sales pipeline, revenue targets, and account health using CRM tools.
Maintain strong awareness of CPaaS market trends, competitor offerings, and regulatory changes (e.g., Required Skills & Experience
- 3–8 years of experience in B2B sales / business development, with mandatory prior experience in the CPaaS, A2P messaging, cloud telephony, or enterprise communication API industry.
- Experience managing the complete client lifecycle — from acquisition through onboarding to long-term account management.
- Based in or willing to relocate to Chennai; existing local market network is a robust plus.
Bachelor's degree in Business, Marketing, Engineering, or related field; MBA.
Key Performance Indicators (KPIs)
Sales pipeline value and conversion ratio.
Account retention, usage growth, and upsell/cross-sell revenue.
Client satisfaction and reduction in escalations for owned accounts.
Competitive fixed compensation with performance-linked incentives.
📌 Sales Manager (eCommerce) (Chennai)
🏢 OneXtel
📍 Chennai