Meet the team The Cloud Security organization is part of Security Business Group (SBG) and its mission is to help people connect securely with confidence on any device, to any application, anywhere, anytime.
The Cloud Security Escalations team, which is part of the Cloud Security organization focuses on delivering rapid resolution to customer escalations called Secure Access.
Cloud Security organization is looking for a Principal Engineer in Escalations Organisation in a senior technical role that focuses on providing high-level technical leadership, innovation, and expertise across multiple projects and teams
You'll be able to carve your own path while working closely aligned with project and team goals.

Serve as the primary technical point of contact for the overall solution components of Cisco's cloud-based Secure Access product.
Contribute to the design, development, and optimization of data plane and service chaining for cloud-native networking solutions. Develop high-performance modular software data planes (L2-L7) using the FD.io/VPP packet processing engine.
Collaborate with the engineering team to implement new features for packet processing across multiple protocols, ensuring seamless integration in virtualized, containerized, and bare-metal environments.
Drive scalability, reliability, and performance improvements for the product.
Mentor and guide engineers within the group while fostering a culture of engineering excellence.
Lead the long-term architectural vision for the product, with a comprehensive understanding of data and control planes.
Partner with Product Management to create a best-in-class product experience, identifying opportunities for innovation.
Recommend and implement best practices for the Software Development Lifecycle (SDLC).




15+ years of experience in software engineering, specializing in network security, firewalls, or related domains.

- Proven experience in building, operating, and scaling large SaaS and SASE services.
- Expertise in PaaS and IaaS platforms such as Kubernetes and AWS.
- Deep understanding of networking applications, with a strong grasp of Layer 2-7 packet processing, data plane, and control plane protocols.
- Proficient in coding with one or more programming languages, such as Python, C, or Golang.
- Solid networking knowledge, including TCP/IP, BGP, routing/switching, DNS, IPSEC, and SSL/TLS, with the ability to debug and design enterprise-class networks.
- Experienced in rapid prototyping and evaluation of cutting-edge solutions.

Background in software optimization and performance analysis.
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