23 Oct
|
TRACE Worldwide
|
Indore
23 Oct
TRACE Worldwide
Indore
Role Description : This is a full-time on-site position for a Travel Consultant at Trace World based in Indore, working in coordination with our partner company Krish Travel (UK). As a Travel Consultant, you will be responsible for handling travel arrangements and assisting clients with comprehensive itinerary planning, while providing high-quality customer service to ensure a seamless travel experience. You will play a key role in both domestic and international bookings, and work collaboratively with Krish Travel to support clients in the UK time zone.
Key Responsibilities:
Handle end-to-end travel arrangements, including flight, hotel, transportation, and tours.
Assist clients in creating personalized itineraries based on their travel needs, interests, and budget.
Provide excellent customer service with professional communication and prompt responses.
Manage reservations and bookings with accuracy and efficiency.
Work closely with clients and internal teams to understand travel requirements and deliver tailored solutions.
Coordinate with Management to support travel requests, enquiries, and changes during the UK business hours time shift.
Maintain updated knowledge of travel products, policies, and international travel trends.
Ensure seamless travel experiences by tracking bookings, resolving issues, and advising clients on travel documentation and regulations.
Support UK clients and partners via calls, emails,
and online communication within the UK shift timing.
Qualifications & Required Skills:
Bachelor's degree required (any stream; preference to Travel, Tourism, Hospitality, Business, or related fields).
Master's degree preferred (MBA, Travel & Tourism, Hospitality Management, or relevant specialization)
Previous experience in travel consultancy, reservations, or ticketing is preferred.
Excellent communication and interpersonal skills.
Ability to work in the UK time shift from Indore with flexibility.
Familiarity with global travel systems, GDS tools (e.g., Amadeus, Galileo), and online booking platforms.
Strong organizational skills and attention to detail.
Customer-centric approach with problem-solving mindset.
Travel Consulting and Travel Management skills
Ability to work in a fast-paced environment
Multilingual ability (English, Hindi, and regional language)
Perks & Advantages:
Performance-based incentives
Opportunity for career growth and skill development
Exposure to international travel operations.
Chance to work in UK time zone, gaining global market experience
Training & guidance on itinerary building, sales conversion, and customer handling
Learning access to global booking systems & tools (GDS, online platforms, APIs)
Monthly rewards & recognition for high performers
Healthy work culture with personal accountability and team collaboration
📌 Travel Consultant (Full-time) (Indore)
🏢 TRACE Worldwide
📍 Indore