As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

We are seeking an experienced and driven PMO COORDINATOR and Continuous Improvement Analyst (Manager) for our BILLING CENTRALIZATION PROGRAM tasked with centralizing and transforming the billing function across all business units. The centralization program aims for enterprise-wide billing standardization and centralisation currently sitting withing the business. execution across all waves ensuring on-time, on-budget delivery with risk mitigation. Track milestones, manage dependencies, facilitate stage-gate reviews, and provide transparent reporting to executive stakeholders.

Program Planning & Tracking (35%)
Manage external PMO support
Risk & Issue Management (25%)
Maintain RAID log (Risks, Assumptions, Issues, Dependencies)
Facilitate weekly risk review sessions with BMT Head and key stakeholders
Escalate critical risks to CFO and Steering Committee
Document decisions and action items from governance forums

Prepare executive dashboards and presentations for CEO/Board updates
Interface with LoB and Transformation Office on alignment
Maintain stakeholder communication calendar and distribution lists

Document best practices for future transformation initiatives
- Support knowledge transfer to BAU team as program closes

Drive operational excellence through continuous improvement initiatives, performance benchmarking, and automation opportunities. Monitor KPIs, identify optimization areas, and lead projects enhancing efficiency, quality, and cost-effectiveness.

Performance Monitoring & Analysis (30%)




Conduct monthly variance analysis vs. Benchmark BMT performance against industry standards
Continuous Improvement Projects (40%)
Lead 2-3 improvement projects annually targeting efficiency gains or error reduction
Apply Lean/Six Sigma methodologies (process mapping, value stream analysis, DMAIC)
Coordinate automation pilots (RPA for fixed-fee invoices, workflow tools)
Evaluate billing software enhancements and business cases
Track project benefits realization and ROI

Innovation & Best Practice & Governance (30%)
Research emerging technologies and industry trends in billing operations
Maintain network with industry peers for knowledge exchange
Support internal audits with process documentation and controls evidence
Bachelor’s degree in business, Finance, Operations, or related field

Overall 10+ years of experience and 4-6 years in project management, business analysis, or operations excellence experience
PMP, Agile, or Lean Six Sigma certification preferred
Analytical mindset with change management awareness

Project planning and tracking (MS Project, Smartsheet, Jira)
Risk management and issue resolution
Data analysis and visualization
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Support for professional accreditations such as ACCA and study leave

- Versatile arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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📌 Program Delivery Manager (Hybrid) (Hyderabad)
🏢 Alter Domus
📍 Hyderabad