Technical Support Engineer/Software/Application Support (Bengaluru)

Technical Support Engineer/Software/Application Support (Bengaluru)

23 Oct
|
Amazon Music
|
Bengaluru

23 Oct

Amazon Music

Bengaluru

Amazon Music

Imagine being a part of an agile team where your ideas have the potential to reach millions. Welcome to Amazon Music, where ideas are born and come to life.

Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting current projects.

Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

Come innovate with the Amazon Music team!

Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team.





Provide Infrastructure support of incoming system issues, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services

Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies

Software deployment support in staging and production environments

Develop tools to aid operations and maintenance

System and Support status reporting

Ownership of two or more Digital products or components

2+ years of software development, or 2+ years of technical support experience

Experience troubleshooting and debugging technical systems

Experience in Unix

Experience scripting in up-to-date program languages

B.E. or B.S in Computer Science or a related field.

Sound Knowledge in Java programming.

Knowledge of web services, distributed systems, and web application development

Experience troubleshooting & maintaining hardware & software RAID

Experience with REST web services, XML, JSON

Experience working with REST API based services

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

📌 Technical Support Engineer/Software/Application Support (Bengaluru)
🏢 Amazon Music
📍 Bengaluru

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