23 Oct
|
RUHE Group
|
Delhi
Job description: Location : Netaji Subhash Place (New Delhi)
Website :
Ruhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. all proudly Made-In-India, Ruhe offers a user-friendly online shopping experience at The company prioritizes customer convenience and trust, providing a seamless purchasing journey and exceptional customer support.
We are seeking a skilled Customer Services Executive with 1-4 years of experience to join our agile team. This is a full-time on-site role for a Customer Relationship Management Executive at Ruhe in New Delhi. The Executive will be responsible for managing customer relationships, ensuring customer satisfaction.
Experience with campaign management and customer segmentation.
Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.
Maintain a deep understanding of the company's products and services to provide accurate information and solutions.
Strong time management and multitasking abilities to manage multiple inquiries at once.
Customer Experience Enhancement capabilities
Previous experience in customer relationship management is a plus
Bachelor's degree in Business Administration or related field
📌 Customer Relationship Management Executive (Delhi)
🏢 RUHE Group
📍 Delhi