Digital Services Executive (Hyderabad)

Digital Services Executive (Hyderabad)

23 Oct
|
Leading
|
Hyderabad

23 Oct

Leading

Hyderabad

Job Title : S2P Digital Process Specialist
~ At Sanofi we chase the miracles of science to improve people’s lives. As we continue to transform the practice of medicine, the next chapter of Sanofi’s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science.
To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity.
This new Business Unit will enable the delivery of best-in-class business support capabilities across the organization, incorporating and engaging disparate teams from across areas such as R&D;, M&S;, the Corporate Functions and GBUs into new global Service Delivery Towers with initial services spanning Commercial, Finance, Procurement and People & Culture.
Reporting to the S2P Operational Strategy and Excellence Lead Hyderabad, the S2P Digital Process Specialist plays a critical role in supporting the development, execution, and transformation of Sanofi’s Source to Pay strategy. This role also involves the development, governance S2P process in BPO and Hyderabad service delivery, supporting process standardization, optimization, and improvement initiatives across the organization's global operations. In terms of collaboration and partnership, this role involves working closely with regional and local teams and BPO to meet Sanofi agreed S2P CPI/ KPI and in the process identify, develop,



and implement best practices that further enhance efficiency, quality, and consistency of processes across S2P and integration with the rest of processes in S2P.
Support the implementation of Core Model deployment in regions and monitor Core Model gaps.
Review and propose changes to Core Model design documents to enhance continuous improvement, compliance, efficiency, and user experience.
Support launches and use of digital solutions and new process technologies (e.g., Coupa Module, Concur, SAP, Agentic AI).
Provide options to improve solution usage, user experience, and automation as part of continuous improvement.
Robust proficiency in Advanced Excel, VBA/Macros, Basic SQL, and Python to support data analysis, reporting, and process improvements.
Ability to design and implement automation solutions that reduce manual effort, improve accuracy, and enhance operational efficiency.
Experience in Data Analytics and dashboard development , translating business requirements into actionable insights and technology-driven solutions.
Contribute to project timelines, risks, issues, and escalations.
Support S2P quality initiatives.
Involve stakeholders for project governance / incident / request / process resolution.




Provide process expertise to stakeholders either ad-hoc or during stakeholder meetings.
Ensure Internal control and compliance requirements are embedded in process designs.
Performance Reporting:
Support implementation of KPIs in respective regions.
Monitor and review BPO reporting performance.
Bachelor’s or similar degree in business, Supply Chain Management, or a related field.
Proven experience (5+ year) in Source-to-Pay or Procure-to-Pay process ownership role.
Demonstrated experience in process optimization, standardization, and change management.
Fluent in English (spoken and written).
Ability to travel when required approximately 10% of the time.
Experience in implementing source-to-pay technology solutions (e.g., International experience working with diverse cultures and global teams.
Experience in working and managing BPO towards meeting KPI and process improvement.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Be involved in crucial statistical activities for the company like in the regulatory dossiers
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.

📌 Digital Services Executive (Hyderabad)
🏢 Leading
📍 Hyderabad

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