In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. Managing and driving the growth of the seller's business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.

- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
- Work with sellers to improve operational aspects of their business in providing a great consumer experience.
- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller's current business and future opportunities. Publish recommendations and action plans based on data.

Own and manage a portfolio of high-value seller accounts contributing 20%+ of category business, driving revenue growth and category objectives through strategic account planning and execution.

Develop and execute strategic account plans that identify and capitalize on key business opportunities for both the seller and Amazon, including recent product launches and relationship extensions.

Partner cross-functionally with business development, onboarding, and category teams to drive operational improvements that enhance the end-customer experience.

Conduct deep-dive analysis on seller performance, market trends, and growth opportunities deliver routine executive-level reporting with data-backed recommendations and actionable plans.

Identify and resolve operational bottlenecks in seller workflows, improving inputs such as selection, pricing, fulfillment speed, and catalog quality.

Monitor key performance indicators and proactively course-correct to ensure sellers meet business targets aligned with category goals.





Mornings are spent on calls with top sellers-resolving escalations, aligning on growth plans, and discussing new product launch timelines. You collaborate with cross-functional teams including business development, catalog, and operations to unblock seller issues and drive improvements. Afternoons involve deep-dive analysis, preparing executive reports, and refining account strategies. You balance relationship management with data-driven decision-making, ensuring your sellers deliver a great customer experience while hitting category targets.

The OHL team is focused on building and scaling Amazon's marketplace by partnering with the most impactful sellers in the category. We are a team of strategic thinkers and relationship builders who thrive on data-driven decision-making and operational excellence. Our mission is to deliver an exceptional customer experience by empowering top sellers to grow their business on Amazon. We work cross-functionally with business development, category, and operations teams in a fast-paced, collaborative environment where ownership and bias for action are at the core of everything we do.

4+ years of sales or account management experience

- Experience successfully managing dynamic account portfolios
- Experience in analyzing data to drive decisions
- Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
- Experience working cross functionally across several teams

Experience working with and managing third party vendors, or experience in Amazon RME (Reliability Maintenance Engineering) or fulfillment operations

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📌 Account Director, Planning (India)
🏢 Amazon Music
📍 India