Lal Clinical Laboratory Pvt. Lal Clinical Laboratory Pvt. As we continue to scale new heights in diagnostic healthcare, we invite passionate professionals to join our team.

Role Clarity | Manager Quality
Reporting To: Laboratory Director

The Manager Quality is responsible for developing, implementing, and maintaining the laboratory's quality management system. This role ensures compliance with national quality standards, oversees quality control and assurance programs, manages regulatory requirements, and fosters a culture of continuous improvement within the laboratory.
The Manager works closely with Consultants, Department heads, and business teams to maintain high-quality laboratory operations and enhance patient satisfaction.

Quality Management System in compliance with ISO 15189 NABL and CRO standards
CAPA implementation
Training programs
Quality performance metrics and audit outcomes.
Resolutions for customer feedback and complaints.

Quality Management:
Develop, implement, and maintain the laboratory's quality management system. Ensure compliance with national quality standards (e.g., Ensure the laboratory complies with all relevant regulatory requirements and guidelines.
Execute the implementation of QC and QA programs. Check and document the performance of QC materials.Review QC results from the previous day, including: Review QC results of Laboratory and ensure any anomalies are addressed immediately by Department Heads and Consultant. Monitor laboratory processes to ensure they meet quality standards.
Conduct regular internal audits to ensure compliance with QMS.



Review and analyze QC data to identify trends and areas for improvement. Conduct root cause analysis for recurring issues.Collaborate with business teams to identify root causes of non-conformities and implement corrective and preventive actions and ensure quality standards are met across all laboratory functions.

Manage the creation, review, approval, and archiving of quality-related documents.

Training and Competency:
Evaluate the effectiveness of training programs. Update training materials as necessary.
Customer Feedback and Complaint Management:
Investigate and resolve issues, ensuring customer satisfaction and quality improvement.
Address and resolve any quality-related complaints from customers.

Quality Metrics and Reporting:
Develop and monitor key performance indicators (KPIs) related to quality.
Analyze quality data to identify trends, root causes of issues, and opportunities for improvement. Use data to drive decisions related to quality improvements.
Report on quality performance to senior management.
Organize and lead quality meetings to discuss performance and improvement opportunities.

98% achievement of key performance indicators (KPIs)



related to quality, such as turnaround time, report error rates, and customer satisfaction scores.

- 5–8 years of experience in laboratory quality, NABL, or accreditation
- Strong exposure to ISO 15189 and regulatory compliance
- Experience in managing audits and CAPA
- Data-driven and process-oriented mindset
- Strong stakeholder management with technical and business teams
- Healthcare, diagnostics, or hospital laboratory background preferred
- Ability to work in a fast-growing and high-performance environment

Compensation & Benefits
We offer a competitive salary package aligned with experience, along with comprehensive perks and strong opportunities for learning and growth.

Lal Clinical Laboratory Pvt. Lal Clinical Laboratory Pvt. Ltd. has been a pioneer in delivering high-quality diagnostic and pathological services. With over 35 years of excellence, we have built a strong reputation based on trust, accuracy, and innovation.

- 160+ collection centers across Rajasthan
- State-of-the-art Central Processing Laboratory
- 15+ regional laboratories across key cities
- Clinical Pathology & Biochemistry

We are proud to be recognized among the Best Workplaces in Healthcare & Biotech and to have achieved Great Place to Work certification for consecutive years.

Grow: Fast-track career opportunities for high performers
Excel: Collaborative, high-performance, and engaging work culture
Be a part of our mission to become India's most trusted healthcare partner.

📌 Director of Quality (QA & QC) (Jaipur)
🏢 Dr. B. Lal Clinical Laboratory
📍 Jaipur