Build and maintain strong relationships to ensure client satisfaction and long-term engagement.

Develop detailed project plans, timelines, and resource allocation strategies.

Ensure alignment between client expectations and project execution.

Identify potential risks and issues early. Monitor program budgets and ensure financial targets are met. Track key performance indicators (KPIs) and program health metrics. Experience managing client communications including regular status updates, the MBRs and QBRs and bringing the action items to closure

- Experience with technologies such as Azure or CRM or Cloud Solutions in dev capacity would be preferred
- Communicate project status to partners and several significant teams around the organization




- Proactively identify and resolve issues that may impair the team's ability to meet strategic, financial, technical, and customer's goals
- Experience understanding technical architecture and design aspects in Infrastructure and Application space
- Experience managing programs with remote/distributed teams
- PMP, CSM, CSPO or any other relevant certification in related space will be added advantage.
- 7 to 10 Yrs. overall experience and more than 4 years in client Program mgmt.
- A bachelor's degree in computer science or information science or related field education/experience

📌 Programme Manager- CRM (Secunderabad)
🏢 Providence India
📍 Secunderabad