We are seeking a Key Account Manager (KAM) to manage and grow multiple strategic accounts, driving adoption, measurable business impact, and expansion. This role blends customer success ownership, data-driven value engineering, and account-based growth support, requiring strong client-facing and analytical skills.

From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform that simplifies how sales are planned, processed, and predicted, and distribution is discovered, developed, and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Outstanding Brands,' delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram's, Eureka Forbes, Bisleri, Nilon's, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching's and Mamaearth among others. Every day over 100,000 users reach 7.5 million outlets using FieldAssist technology- built for all. Key Account Management

Own multiple key accounts end-to-end as the primary point of contact.

Manage onboarding, implementation,



and ongoing execution.

Conduct gap analysis, identify risks, and drive timely course correction.

Data, Analytics & Value Engineering

Use BI tools (Power BI, Tableau, etc.) to analyze client data.

Monitor customer success metrics and proactively flag at-risk accounts.

Account-Based Marketing (ABM) Support

Partner with Marketing and Sales to support ABM strategies for target accounts and new geographies.

Provide customer insights to strengthen personalization and account-level positioning.

Support sales cycles with data-backed narratives and account intelligence.

3–4+ years of experience in Customer Success or Key Account Management.

- Proven experience managing multiple enterprise or mid-market accounts.
- Hands-on expertise with Power BI, Tableau, or similar BI tools.
- Strong experience leading data-driven MBRs/QBRs.
- Excellent stakeholder management and communication skills.
- Ability to work cross-functionally with Sales, Marketing, and Product teams.

FieldAssist on the Web

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📌 Sales and Account Management Executive (Gurugram)
🏢 Flick2Know Technologies
📍 Gurugram