Gurugram, Haryana, India | Level: Specialist | Type: Individual Contributor WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. We provide clients with actionable insights and analysis that guide the creation of game-changing customer experiences — helping them see where they're strong, where they lag, and how customers feel about doing business with them and their competitors.

Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients worldwide. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.

THE ROLE We are looking for an experienced Technical Recruiting Specialist to own and drive end-to-end hiring for NPS Prism's India Hub, with a dedicated focus on technical and operational functions. This is a purely recruiting-focused role — you will be the go-to talent partner for our most business-critical hiring domains, helping us scale a high-caliber team in a fast-growing environment.

This position reports to NPS Prism's India HR Senior Manager and works in close collaboration with local and global hiring managers across Data Science, Data Engineering, Commercial Operations, and Product Operations.

Own the full recruitment lifecycle for technical and operational roles, including Data Science, Data Engineering, Commercial Operations, and Product Operations

Design and implement targeted sourcing strategies across job boards, LinkedIn, professional communities, and direct outreach to attract top technical talent

Coordinate and facilitate structured interview processes, ensuring a consistent, high-quality candidate experience from first contact through offer





Manage the offer process end-to-end: compensation benchmarking, preparing offer letters, candidate negotiations, and documentation

Talent Strategy & Market Intelligence

Stay current on hiring trends, tools, and best practices in technical recruiting — particularly in data, engineering, and product domains

Champion NPS Prism's DE&I; talent acquisition strategy, ensuring diverse candidate slates and equitable hiring practices

Build and maintain talent pipelines for key recurring technical roles to reduce time-to-fill

Leverage internal Bain-wide networks and referral programs to identify internal mobility candidates where relevant

Bachelor's degree in any field; 5–8 years of end-to-end recruiting experience, with significant focus on technical hiring (data science, data engineering, software engineering, or related fields)

- Demonstrated success hiring for technical roles at a fast-growing startup, technology company, or top-tier consulting or qualified services firm
- Deep familiarity with the India talent market for technical and operational roles
- Proficiency with applicant tracking systems (ATS) and sourcing tools such as LinkedIn Recruiter
- Excellent written and verbal English communication skills

Strong technical acumen — you can hold meaningful conversations with data scientists, engineers, and product managers about their work

Exceptional relationship-building skills; A data-driven mindset: you track and use recruiting metrics to improve outcomes and inform strategy

Highly organized with the ability to manage multiple open roles simultaneously without sacrificing quality

Discretion, professionalism, and sound judgment — especially in managing sensitive candidate and compensation information

Competitive compensation and benefits

Career development opportunities within NPS Prism and the broader Bain & Company ecosystem

We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Full Time - Technical Administrator (Gurugram)
🏢 NPS Prism
📍 Gurugram