23 Oct
|
WEchartered Consultancy
|
Gurugram
23 Oct
WEchartered Consultancy
Gurugram
We're Hiring: Account Manager – Client Servicing & Creator Partnerships Company: WEChartered Consultancy
Location: Gurgaon (On-site)
Salary: 30,000 – 40,000/month
Role Overview
We are looking for an Account Manager to handle an international client and manage end-to-end creator outreach operations.
This is a client servicing + partnerships role , where you will ensure smooth communication between the client, internal team, and creators — while driving high-quality lead generation.
Key Responsibilities
Client Servicing
- Act as the primary point of contact for the client.
- Understand client requirements and ensure consistent delivery
- Share regular updates, reports, and insights
- Maintain strong, professional client relationships
Creator Outreach & Partnerships
- Oversee outreach to creators via DMs, emails, and social platforms
- Ensure high-quality conversations with creators seeking funding
- Guide the team on how to engage effectively (non-robotic, contextual communication)
- Identify and improve outreach strategies for better conversion
Lead Management
- Ensure relevant and qualified creator leads are generated
- Review and filter leads before sharing with the client
- Maintain accuracy and quality in lead handover
Team Coordination
- Manage and guide a team of 5–6 members
- Ensure daily productivity and accountability
- Streamline workflows across outreach and reporting
Systems & Reporting
- Maintain CRM tools (Airtable or similar)
- Track outreach, responses, and lead status
- Ensure all data and communication is well-structured and documented
Who We're Looking For
2–3 years experience in:
- Account Management / Client Servicing
- Influencer Marketing / Creator Outreach
- Agency or partnership roles
Strong English communication (written & verbal)
Experience handling clients independently
Comfortable managing high-volume outreach and conversations
Prior experience leading or coordinating a small team
Not a Fit If You Are:
- From core technical / IT project management backgrounds
- Looking for backend/operations-only roles with no communication
Good to Have
- Understanding of YouTube / creator ecosystem
- Experience in lead generation or outreach campaigns
- Ability to balance professionalism with a relatable tone
What Success Looks Like
- Smooth client communication with zero gaps
- Consistent flow of qualified creator leads
- High-performing, well-managed outreach team
Why Join Us
- Work directly with an international client
- High ownership & visibility
- Rapid-paced, execution-driven environment
- Solid growth in client servicing & partnerships
📌 Key Customer Account Manager (Gurugram)
🏢 WEchartered Consultancy
📍 Gurugram