Key Customer Account Manager (Gurugram)

Key Customer Account Manager (Gurugram)

23 Oct
|
WEchartered Consultancy
|
Gurugram

23 Oct

WEchartered Consultancy

Gurugram

We're Hiring: Account Manager – Client Servicing & Creator Partnerships Company: WEChartered Consultancy
Location: Gurgaon (On-site)
Salary: 30,000 – 40,000/month

Role Overview
We are looking for an Account Manager to handle an international client and manage end-to-end creator outreach operations.
This is a client servicing + partnerships role , where you will ensure smooth communication between the client, internal team, and creators — while driving high-quality lead generation.

Key Responsibilities
Client Servicing

- Act as the primary point of contact for the client.
- Understand client requirements and ensure consistent delivery
- Share regular updates, reports, and insights
- Maintain strong, professional client relationships

Creator Outreach & Partnerships

- Oversee outreach to creators via DMs, emails, and social platforms
- Ensure high-quality conversations with creators seeking funding
- Guide the team on how to engage effectively (non-robotic, contextual communication)
- Identify and improve outreach strategies for better conversion

Lead Management

- Ensure relevant and qualified creator leads are generated
- Review and filter leads before sharing with the client
- Maintain accuracy and quality in lead handover

Team Coordination

- Manage and guide a team of 5–6 members
- Ensure daily productivity and accountability




- Streamline workflows across outreach and reporting

Systems & Reporting

- Maintain CRM tools (Airtable or similar)
- Track outreach, responses, and lead status
- Ensure all data and communication is well-structured and documented

Who We're Looking For
2–3 years experience in:

- Account Management / Client Servicing
- Influencer Marketing / Creator Outreach
- Agency or partnership roles

Strong English communication (written & verbal)
Experience handling clients independently
Comfortable managing high-volume outreach and conversations
Prior experience leading or coordinating a small team

Not a Fit If You Are:

- From core technical / IT project management backgrounds
- Looking for backend/operations-only roles with no communication

Good to Have

- Understanding of YouTube / creator ecosystem
- Experience in lead generation or outreach campaigns
- Ability to balance professionalism with a relatable tone

What Success Looks Like

- Smooth client communication with zero gaps
- Consistent flow of qualified creator leads
- High-performing, well-managed outreach team

Why Join Us

- Work directly with an international client
- High ownership & visibility
- Rapid-paced, execution-driven environment
- Solid growth in client servicing & partnerships

📌 Key Customer Account Manager (Gurugram)
🏢 WEchartered Consultancy
📍 Gurugram

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