Senior IT Technician {Hybrid (Bengaluru)

Senior IT Technician {Hybrid (Bengaluru)

23 Oct
|
Tredence
|
Bengaluru

23 Oct

Tredence

Bengaluru

Role Description

Job Title: Network Security

Location: Bangalore

Experience: 8 to 11 Years

Work Mode: Hybrid

Primary Skills

Firewall Management (Fortinet/FortiGate Preferred)

Secure Web Gateway / Web Proxy (Zscaler Preferred)

Network Security Operations

Incident & Escalation Management

Secondary Skills

Router & Switch Management (Cisco Preferred)

SD-WAN, VPN, LAN/WAN

Web Application Firewall (Akamai WAF Preferred)

IDS/IPS, NAC

Cloud Networking

DC-DR Architecture

NOC Operations

VoIP Infrastructure

Job Summary

We are seeking an experienced Network Security & Infrastructure Lead with 8 to 11 years of experience in managing enterprise network and security environments. The ideal candidate should possess robust hands-on expertise in Fortinet/FortiGate Firewall Administration and Zscaler Web Proxy/Secure Web Gateway Management , along with proven experience in leading network operations teams and managing critical enterprise infrastructure.

The role requires a combination of technical leadership, operational excellence, and stakeholder management to ensure a secure, highly available, and scalable network environment.

Key Responsibilities

Lead and manage enterprise network and security operations across multiple locations.

Act as the technical owner for Fortinet/FortiGate firewalls, ensuring secure configuration, optimization, and lifecycle management.

Manage and administer Zscaler Secure Web Gateway/Web Proxy solutions to enforce security policies and provide secure internet access.

Oversee network infrastructure including Cisco routers, switches, VPNs, SD-WAN, LAN, and WAN environments.

Serve as the primary escalation point for critical network and security incidents (P1/P2) and lead incident resolution activities.

Drive proactive monitoring, capacity planning, and performance optimization of network and security infrastructure.





Collaborate with Information Security, Cloud, Infrastructure, and Application teams to enhance overall security posture.

Lead root cause analysis, problem management, and implementation of preventive measures.

Manage relationships with vendors, service providers, and OEMs to ensure SLA compliance and operational excellence.

Support business continuity initiatives, including Disaster Recovery (DR) and Data Center operations.

Develop and enforce operational processes, standards, documentation, and governance frameworks.

Mentor and guide network engineers and security analysts while fostering a culture of continuous improvement and automation.

Support audit and compliance requirements and ensure adherence to organizational security policies.

Required Skills & Experience

- 8 to 11 years of experience in Enterprise Network and Security Operations.
- Strong hands-on experience with Fortinet/FortiGate Firewall Administration.
- Strong expertise in Zscaler Web Proxy/Secure Web Gateway Management.
- Experience managing enterprise-grade network infrastructure including Cisco routers and switches.
- Hands-on experience with VPN technologies, SD-WAN, LAN/WAN, and network troubleshooting.
- Good understanding of network security technologies including IDS/IPS, NAC, and WAF.
- Experience in NOC operations, incident management, and SLA-driven environments.
- Knowledge of Cloud Networking concepts and hybrid infrastructure environments.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and stakeholder management skills.

Preferred Qualifications

CCNP Certification.

Fortinet NSE or relevant Fortinet certifications.

Zscaler Certified Administrator (ZCCA/ZIA) or equivalent.

Experience with Akamai WAF or similar Web Application Firewall solutions.

Exposure to enterprise security governance, audits, and compliance frameworks.

📌 Senior IT Technician {Hybrid (Bengaluru)
🏢 Tredence
📍 Bengaluru

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