Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity so providers can spend less time navigating administrative systems and more time focused on patient care.

S. and global stakeholders across technology, product, operations, customer support, and corporate functions.

We are looking for a Senior ServiceNow Developer IV to join our India team. In this role, you will be responsible for designing, developing, and implementing enterprise-grade ServiceNow solutions while ensuring a secure, compliant, scalable, and high-performing platform.

Design, develop, and customize ServiceNow applications across modules such as ITSM, ITOM, IRM/GRC, CSM, and more within a Fed Ramp environment.

Build complex workflows, business rules, UI policies, data policies, client/server scripts, and automation rules using Flow Designer.

Develop robust integrations using REST/SOAP APIs, MID Servers, Integration Hub, and third-party connectors (e.g., Microsoft, AWS, Azure, Jira, etc.).

Maintain and enhance ServiceNow CMDB health and discovery capabilities using ITOM modules.





Lead DevOps implementation for ServiceNow (CI/CD pipelines, Automated Testing Framework (ATF), Git integration).

Identify gaps, inefficiencies, and opportunities for process improvement through automation and digitization using the ServiceNow platform.

Prepare detailed documentation for workflows, architecture diagrams, data models, and user guides.

Ensure platform compliance with IT security, data privacy, and audit requirements.

Bachelor's degree in computer science, Information Systems, or a related technical field, or equivalent years of progressive hands-on experience showing continued levels of ownership and accountability.

- 8+ years of progressive experience in ServiceNow development and platform architecture.
- Exceptional knowledge of configuration management, the ServiceNow CMDB, and CSDM.
- Hands-on experience with ITSM, ITOM, IRM/GRC, HRSD, CSM, and/or custom scoped applications.
- Proven experience in Agile or Scrum methodology.
- Strong scripting skills in JavaScript, Glide API, and knowledge of front-end technologies (HTML, CSS, AngularJS).
- Exposure to AI Search, Virtual Agent, Performance Analytics, and Predictive Intelligence.
- Advanced integration experience using Integration Hub, REST/SOAP, OAuth2, and MID servers.
- Familiarity with ServiceNow App Engine Studio, UI Builder, and Workspaces.
- Basic understanding of data modeling, process automation, and platform scalability strategies.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)

Ability to take ownership of end-to-end project execution, engaging team members, leadership, and stakeholders as needed.

Curious mindset with a continuous learning attitude,



staying updated with the latest ServiceNow releases and platform innovations.

Experience in handling enterprise-level ServiceNow upgrades and release readiness testing.

Work on solutions that help simplify healthcare administration and support better provider and patient experiences.

Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.

Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.

Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave perks, Employee Assistance Program support, and learning programs.

Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward.

Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.

Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support.

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. Video Camera Usage

As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

📌 ServiceNow Developer - Hybrid or Remote Working (Bengaluru)
🏢 Availity
📍 Bengaluru