Position: SCHOOL MARKETING AND ORDER MANAGEMNET EXECUTIVE

Purpose:

To coordinate with schools and ensure smooth handling of school uniform requirements, orders, deliveries, and customer support from order confirmation to final delivery.

Key Responsibilities:

- Coordinate with schools regarding uniform requirements, designs, sizes, quantities, and specifications.

- Handle school enquiries and provide timely responses and updates.

- Follow up on school orders, purchase orders, approvals, and production status.

- Coordinate with production, stores, quality, packing, and dispatch teams.

- Track order progress and ensure timely delivery to schools.

- Maintain school-wise order details, size details, and delivery records.

- Handle complaints related to size, quality, colour, stitching, missing items, or delivery.

- Coordinate for replacements, alterations, and pending items when required.

- Maintain proper communication and follow-up with school representatives.

- Share dispatch details, invoices, delivery challans, and other required documents.





- Collect customer feedback and report recurring issues to the management.

- Ensure all school requirements are recorded and followed up until closure.

- Maintain valuable professional relationships with schools and ensure customer satisfaction.

Skills Required:

- Good communication and customer-handling skills.

- Basic knowledge of MS Excel / Google Sheets.

- Good follow-up and coordination skills.

- Ability to maintain records and prepare reports.

- Problem-solving and complaint-handling ability.

- Knowledge of school uniform / garment order processes will be an added advantage.

- Tamil and English communication skills preferred.

Performance Focus:

- Timely response to schools.

- On-time order follow-up and delivery.

- Quick resolution of customer complaints.

- Accurate order and size records.

- Customer satisfaction and strong school relationships.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 SCHOOL MARKETING AND ORDER MANAGEMENT EXECUTIVE (Chennai)
🏢 Tiara uniwear
📍 Chennai