Education: Graduate in any stream

Experience: Minimum 6 months

Day Shift: 11:00 AM to 08:00 PM (IST) - Monday to Saturday

Evening Shift: 3:00 PM to 12:00 AM (IST) - Monday to Saturday (preferred male)

Job Location: Katargam, Surat

Must be proficient in Excel

Job Profile

A Back Office Executive for B2B diamond sales supports the front-end sales team by managing administrative tasks, processing orders, coordinating with manufacturing, and updating client databases. They bridge the gap between management, internal stakeholders, and clients, ensuring smooth workflow and client satisfaction.

Job Responsibilities:

o Order Processing: Prepare and process sales orders, invoices, and dispatch documents quickly and accurately

o Inventory Management: Track polished diamond or jewelry stock, monitor stockpile levels,



and assist in periodic audits.

o Client Coordination: Respond to B2B customer queries via email, phone, or digital channels and coordinate with buyers (retailers, wholesalers, and exporters).

o Database & CRM Management: Maintain and update customer records, pricing, and sales data in CRM software or MIS.

o Sales Reporting: Generate daily, weekly, or monthly sales reports to help sales managers forecast revenue.

Required Skills

o Strong communication skills.

o Qualified email and WhatsApp message handling.

o Proficient computer skills.

o Well-organized with the ability to multitask

📌 Back Office Assistant (Surat)
🏢 EC2 Consulting Solutions
📍 Surat