Job Title: Assistant Manager – Loan Recovery

Job Responsibilities:

- Manage and supervise loan recovery and collection activities.
- Lead and guide the field collection and telecalling teams to achieve recovery targets.
- Monitor overdue loan accounts and ensure timely follow-ups with customers.
- Handle escalated cases and resolve customer payment-related issues.
- Track daily collection performance and prepare MIS reports.
- Coordinate with team members to improve recovery efficiency and meet business targets.
- Ensure compliance with company policies, RBI guidelines, and recovery procedures.
- Monitor team productivity and provide regular performance feedback.
- Maintain qualified communication with customers and ensure ethical recovery practices.

Required Skills:

- Strong team management and leadership skills.
- Good communication, negotiation, and problem-solving abilities.
- Knowledge of loan recovery and collection processes.
- Target-oriented approach with strong follow-up skills.
- Basic computer knowledge and MS Excel proficiency.

Experience: Relevant experience in loan recovery or collections, preferably in a supervisory or managerial role.

📌 Assistant Manager (Kolkata)
🏢 Hi Tek Syndicate
📍 Kolkata