We Are Hiring | Restaurant Manager

Baan Phadthai – Premium Authentic Thai Restaurant | Hyderabad

Role Overview:

We are looking for an experienced, guest-focused Restaurant Manager to lead daily operations at Baan Phadthai. The ideal candidate should have strong floor presence, excellent guest-handling skills, team leadership abilities, and a good understanding of restaurant business performance.

Key Responsibilities

1. Guest Experience & Service

- Manage the complete guest journey, from arrival to farewell.
- Maintain high service standards and handle guest complaints effectively.
- Ensure quick service recovery and build strong guest relationships.
- Monitor guest feedback and address recurring concerns.

2. Floor & Restaurant Operations

- Maintain strong floor presence, especially during peak hours.
- Lead the team during busy services and make quick decisions.
- Ensure smooth coordination between FOH, BOH, and bar teams.
- Oversee daily operations and ensure seamless service execution.

3. Service Standards & SOPs

- Implement restaurant SOPs and maintain consistent service standards.
- Conduct operational checks and address service gaps.
- Coach the team to improve service quality and consistency.

4. Team Leadership

- Lead, motivate, and develop the restaurant team.




- Conduct pre-shift briefings and communicate daily service expectations.
- Provide regular feedback and manage team performance.
- Maintain team discipline and morale.

5. Business & Commercial Management

- Monitor sales, Average Per Cover (APC), and key restaurant KPIs.
- Drive revenue through upselling and improved guest engagement.
- Control operating costs, reduce wastage, and improve profitability.
- Work towards achieving restaurant sales and operational targets.

6. Communication & Coordination

- Ensure effective coordination between service, kitchen, bar, and management teams.
- Communicate clearly with stakeholders and resolve operational issues promptly.
- Ideal CandidateExperience in premium casual dining, fine dining, luxury hospitality, or premium restaurants.
- Strong guest handling, complaint management, and service recovery skills.
- Excellent floor management and team leadership abilities.
- Good understanding of restaurant operations, SOPs, and service standards.
- Knowledge of sales, APC, cost control, and restaurant KPIs.
- Calm, confident, and decisive during peak service hours.
- Solid communication skills and a guest-first mindset.

Location: Hyderabad, Telangana

Interested candidates can share their CV at [email protected]

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