23 Oct
|
Bajaj FinServ
|
Pune
23 Oct
Bajaj FinServ
Pune
Job Description –Sales Executive (Pune Metro NCMC Business)
Role Purpose
To drive customer acquisition, issuance of Bajaj Pay NCMC Cards, and cross-sell of Bajaj Group products through dedicated kiosks and customer engagement activities across Pune Metro stations.
Key Responsibilities
NCMC Card Acquisition
Engage with metro commuters and educate them on the advantages of Bajaj Pay NCMC Cards.
Drive end-to-end customer acquisition, onboarding, and issuance of NCMC cards.
Achieve daily, weekly, and monthly NCMC card issuance targets.
Customer Engagement & Sales
Promote Bajaj Pay offerings and create awareness amongst metro commuters.
Identify customer needs and cross-sell relevant Bajaj Finance products including EMI Cards, Personal Loans, Insurance, FD, and other approved products.
Generate qualified leads and facilitate customer referrals for eligible products.
Station Operations
Manage day-to-day operations at assigned metro station kiosk.
Ensure adherence to process, compliance, branding, and customer service standards.
Maintain records of customer interactions, leads generated, and sales conversions.
Coordinate with station authorities and internal teams for smooth operations.
Customer Service
Address customer queries related to NCMC cards, recharge, usage, and product advantages.
Resolve customer issues within defined turnaround times.
Deliver a superior customer experience to enhance adoption and retention.
Key Performance Indicators (KPIs)
NCMC Cards Issued
Customer Footfalls Engaged
Cross-Sell Leads Generated
Cross-Sell Conversions
Customer Satisfaction Scores
Compliance & Process Adherence
Eligibility
Graduate in any discipline.
customer acquisition, banking, financial services, fintech, telecom, or retail sales.
Prior experience in field sales, kiosk sales, banking correspondent, or financial product sales preferred.
Skills Required
Strong communication and interpersonal skills.
Sales and customer acquisition orientation.
Ability to engage with large commuter footfalls.
Basic digital and smartphone proficiency.
Target-driven and customer-focused approach.
Location
Pune Metro Stations (Pink Line)
Reporting To
Team Leader – NCMC Business
Sumedh Wanjari- (phone hidden)
📌 Sales Executive (Pune)
🏢 Bajaj FinServ
📍 Pune