1. Responsibilities

- Perform slimming and skin treatments as per company SOPs and training.
- Assist in treatments such as LIPO BURST, RF, Hydra Facial, IPL, and other services, as trained and authorized.
- Prepare treatment rooms, maintain hygiene, and sanitize equipment.
- Maintain client treatment records and update session progress.
- Explain treatment procedures, precautions, and aftercare instructions to clients.
- Follow safety protocols and report any adverse reactions to the Branch Manager.
- Coordinate with the dietician or counsellor for client follow-ups.

2. Office Assistant Responsibilities

- Handle client appointments, calls, walk-ins, and basic inquiries.
- Maintain client files, registers, consent forms, and treatment records.
- Assist with billing, receipts, payment records, and daily documentation.




- Maintain office cleanliness, stationery, and treatment consumables.
- Support daily reporting and other administrative activities.
- Coordinate with the Branch Manager and Head Office for routine operational requirements.

3. Client Service & Support

- Welcome clients and ensure a positive customer experience.
- Remind clients about appointments and follow-up sessions.
- Maintain skilled communication and protect client confidentiality.
- Support package renewals and service inquiries without making misleading treatment claims.
- Escalate complaints and service issues to the Branch Manager.

📌 Personal Office Assistant (Raipur)
🏢 Velnesi
📍 Raipur