Team & Internal Coordination• Coordinate between the sales team, accounts, and management to ensure orders and requests are actioned on time.

• Maintain a clear status of every active order/enquiry and proactively follow up on pending items.

• Track internal queries and route them to the right person; act as the single point of contact for back-office matters.

Vendor & Material Procurement• Liaise with vendors and distributors (e.g. Redington, Ingram Micro) for product availability, pricing, and quotations.

• Raise / process purchase orders, confirm material requirements, and track dispatch and delivery timelines.

• Follow up on pending deliveries and resolve discrepancies in quantity, pricing, or documentation.

• Maintain healthy vendor relationships and keep an updated vendor/price reference list.

Order Processing & Documentation• Prepare and verify quotations, proforma invoices, purchase orders, and delivery documentation accurately.

• Cross-check order details across systems and ensure records are complete and up to date.

• Maintain organised records of customer orders, vendor invoices, and warranty/license details.

Reporting & MIS• Prepare and circulate regular reports — sales status, order tracking, pending deliveries, and vendor follow-ups.

• Maintain dashboards/trackers in Excel (or CRM) so management has real-time visibility.

• Compile data and highlight delays,



gaps, or pending actions to the relevant team.

General Operations Support• Support the sales and operations team with day-to-day administrative and coordination tasks.

• Ensure process discipline so nothing falls through the cracks between sales, procurement, and delivery.

Candidate Requirements

Must-Have• Graduate in any discipline (B.Com / BBA / B.A. / B.Sc.).

• 1–4 years of experience in operations, sales coordination, back-office, or procurement — preferably in IT hardware/software, distribution, or a reseller environment.

• Strong working knowledge of MS Excel and MS Office; comfortable with reports and trackers.

• Positive communication skills in English, Hindi, and Gujarati — confident on calls and emails with vendors and team.

• Well-organised, reliable, and able to manage multiple follow-ups and deadlines.

Good-to-Have• Experience with CRM/ERP tools (Zoho CRM, Zoho Books, or similar).

• Exposure to the IT distribution ecosystem (Redington, Ingram Micro, OEM channels).

• Basic understanding of GST, invoicing, and purchase order workflows.

Core Competencies

• Coordination & follow-up discipline

• Attention to detail and accuracy

• Clear written and verbal communication

• Ownership and proactiveness

• Time management and multitasking

📌 Sales Coordinator (Ahmedabad)
🏢 RIDHAM ENTERPRISE PRIVATE
📍 Ahmedabad