ob Title: Service and Spare Parts Coordinator

Job Description:

We are looking for a responsible and organized Service and Spare Parts Coordinator to manage service operations, spare parts inventory, customer coordination, and daily back-office activities.

Key Responsibilities:

- Coordinate service requests, customer complaints, and technician visits.
- Handle spare parts inquiries, orders.
- Maintain spare parts inventory and stock records.
- Coordinate with customers regarding service updates and spare parts availability.
- Follow up with customers for feedback, pending payments, and collections.
- Prepare sales and service reports and maintain daily records.
- Handle tele-calling and customer follow-ups through phone and WhatsApp.
- Coordinate with the sales, service, and accounts teams.
- Maintain proper documentation of service jobs card, and spare parts transactions.

Required Skills:

- Valuable communication and coordination skills.
- Basic knowledge of MS Excel, MS Word.
- Experience in customer handling, billing, inventory management, or Field operations will be preferred.
- Ability to manage multiple tasks and maintain accurate records.

Qualification: Graduate and Diploma .

📌 Service & Spare Parts Coordinator (Lucknow)
🏢 Mahakaleshwer Enterprises
📍 Lucknow