- Patient Registration & Check-In: Welcoming patients, registering current profiles, verifying identity, and updating Electronic Health Record (EHR) or Hospital Management Software (HMS) systems.
- Appointment Scheduling: Booking, confirming, rescheduling, and managing outpatient (OPD) and doctor consultation schedules.
- Billing & Insurance Support: Handling OPD/IPD billing, processing lab/radiology charges, managing insurance claims/queries, and reconciling cash or digital payments with the finance team.
- Communication & Inquiries: Answering phone calls, handling WhatsApp/email inquiries, guiding visitors, and routing calls or patients to relevant medical departments.
- Doctor & Department Coordination: Tracking doctors' availability, managing leave updates, handing over diagnostic/lab reports, and coordinating patient flow between triage, radiology, and consulting rooms.
- Lobby & Administrative Maintenance: Keeping the reception area tidy, managing visitor logs, handling courier services, and collecting patient feedback forms.
- IP admissions and managements of the payments and insurance approvals and claims follow up and ensure smooth remittances.

📌 Receptionist / Front Office Executive (Bengaluru)
🏢 MirackeHealth system
📍 Bengaluru