About Us

Build the future of banking.

Zetais a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our Impact and Growth

Our impact runs at real-world scale. Today,over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanautsacross India, the US, EMEA, and Asia. Backed bySoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of$2 billioninJan 1, ****.
Our Product Lines

Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
Product

Description

Tachyon

Our cloud-native banking stack built for population-scale systems

Cipher

Our unified authentication platform for secure, high-volume banking environments

Digital Credit as a Service

Enabling banks to launch credit lines on UPI

Elena

Our intelligent and conversational AI platform for banking

Pixel

India's first digital-native credit card, launched in partnership withHDFC Bank, for whom we also revamped theirPayZappmobile app: Winner of theCelent Model Bank Award for Payments Innovation ****

Sparrow

The leading card experience for non-prime cardholders in the US

...and more across cards, payments, lending, and core banking.

Our Culture and Values
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as aGreat Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.





Learn More About Zeta
If you would like to learn more about how we have grown and evolved over the years,watch our journey here. You can also exploreour websiteand follow us onLinkedIn,Instagram,YouTube, andX.

About the role

Responsible for driving the full learning cycle at Zeta – from detailed learning needs analysis and diagnosis through content design, facilitation, vendor partnering, and impact measurement – in close partnership with HRBPs and business leaders. The role also leads organization-wide, high-impact learning programs and oversees learning operations, including learning technology, compliance training, budgets, and policies. This role will require close collaboration with Business stakeholders, People Partners, and the larger People Success team.
Responsibilities

Partner with HRBPs to conduct detailed learning needs analysis (LNA) using data insights, performance trends, and structured discussions with leaders, managers, and employees.

Diagnose capability gaps at the individual, team, and organizational levels, and translate them into explicit learning objectives and solution recommendations.

Design and develop learning content and journeys across behavioral, functional, technical, and leadership areas, applying sound instructional design principles and blended formats.

Facilitate learning sessions, workshops, and programs, creating engaging experiences for diverse audiences.

Partner closely with HRBPs and business leaders to understand priorities, co-create learning solutions, and drive adoption within their teams.

Identify, evaluate, and manage external vendors and consulting partners – from scoping and selection through delivery and quality oversight.

Measure learning effectiveness and business impact using structured evaluation frameworks, and use insights to continuously improve programs.

Lead organization-wide,



high-impact learning programs end-to-end – from design and rollout through communication, adoption, and impact measurement.

Drive capability-building initiatives such as manager and leadership development, role-level certifications, and function-specific training.

Own learning policies and manage learning budgets, including planning, allocation, spend tracking, and reporting.

Govern mandatory compliance training (e.g., Infosec, POSH, Code of Conduct), ensuring timely completion and audit-ready records.

Oversee learning technology, including LMS administration, learning KPIs, and dashboards that give leaders actionable insights on learning.
Skills

Learning Needs Analysis & Diagnosis
Instructional & Content Design
Facilitation
Stakeholder & HRBP Partnering
Program ManagementVendor Management
Learning Analytics & Learning Tech (LMS)
Experience & Qualifications:

8+ years of experience in L&D;, with hands-on ownership of the full learning cycle – LNA, diagnosis, content design, facilitation, and evaluation

Qualification - MBA/ Master's in psychology from a reputed institute

Experience with managing learning/ other talent programs/ processes (from design, delivery, execution, communication, logistics, follow through and closure)

Strong analytical, interpersonal and communication skills

Experience with managing LMS, related data and reporting

Demonstrated experience in partnering with business leaders and teams

Experience with application of L&D;/OD concepts, principles, methodologies, and tools
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Manager/ Sr. Manager – Learning & Org Development (Mumbai)
🏢 Zeta
📍 Mumbai