Job Description – Team Lead (Traffic Operations)

Roles & Responsibilities: -

- Lead and supervise the Traffic Executive team for efficient vehicle placement and daily operations.

- Liaise and negotiate with transporters and suppliers to ensure timely truck placement at competitive rates.

- Oversee demand-supply matchmaking and ensure optimal vehicle utilization.

- Maintain and strengthen relationships with existing clients and key partners.

- Guide the team on client coordination, including cold calling and business development support.

- Monitor billing processes and ensure accuracy in bill preparation and documentation.

- Track and monitor vehicle movement to ensure timely pickups and deliveries.

- Ensure timely POD (Proof of Delivery) collection and follow-ups.

- Handle escalations effectively and support the team in resolving operational issues.

- Monitor outstanding payments and ensure timely follow-ups.





- Review team performance, provide training, and drive productivity improvements.

- Maintain reports on operations, team performance, and key metrics.

Requirements: -

Experience required: 3 – 8 years in traffic/logistics operations.

- Prior experience in team handling or leadership role preferred.

- Robust negotiation and vendor management skills.

- Good understanding of vehicle placement and transport operations.

- Proficiency in Excel/Google Sheets and operational tools.

- Strong problem-solving and decision-making ability.

Languages: Hindi, English, Kannada, Tamil, Telugu (preferred)

Key Skills: - Team Leadership - Negotiation Skills - Vendor Management - Operational Coordination - Escalation Handling - Communication Skills

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