Job Description – Office Assistant & Telecaller

Company: Merak – The Cake Shop

Location: Rabale, Navi Mumbai

Working Hours: 9:00 AM to 6:00 PM

Salary: ₹12,000–₹20,000 per month (based on experience)

Job ResponsibilitiesOffice Assistant

- Assist the HR, Accounts, and Admin teams with daily office activities.
- Handle documentation, filing, printing, scanning, and data entry.
- Maintain office records and organize important documents.
- Coordinate with factory staff and management for routine administrative tasks.
- Maintain office supplies and ensure a well-organized workplace.

Telecaller

- Handle incoming calls and make outgoing calls to customers.
- Respond to customer enquiries regarding cakes, bakery products, pricing, and orders.
- Follow up on online enquiries received through Swiggy, Zomato, and other platforms.




- Coordinate with outlets regarding order status, availability, and customer requirements.
- Maintain daily call records and enquiry follow-up reports.
- Ensure qualified communication and timely resolution of customer queries.
- RequirementsMinimum qualification: 12th Pass or Graduate.
- Freshers and experienced candidates can apply.
- Basic knowledge of MS Excel and Google Sheets.
- Good communication skills in Hindi, Marathi, and basic English.
- Basic computer knowledge and good coordination skills.
- Responsible, punctual, organized, and willing to learn.
- contact HR :(phone hidden)

Interested candidates can apply now and become a part of the Merak team!

📌 Back Office Assistant (Navi Mumbai)
🏢 Laxmi Celebration
📍 Navi Mumbai