A Position Overview

Position Title

Senior Manager

Department

Training Planning & Coordination

Grade

401/Senior Manager

Role Summary: Responsible for Automation & Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.

B Organizational Relationships

Reports To

AVP & Head - TPC

Supervises

Manager /Assistant Manager / Senior Executives

C Job Dimensions

Geographic Area Covered

Support all Distribution Channels with Training Administration Function (HO level)

Stakeholders Internal

ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD & Rural Trainers of all Distribution Channels - Agency, PD & Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training & Exam related), IT (Insight related updates / enhancements), Legal & Compliance Team for communication with IRDA

Stakeholders External

Vendors for availing Training & training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues

D Key Result Areas

· Automation & Tracking of Training Records

· Training Reports

· Ensuring timely procurement of Training Material & assess requirement





· Conceptualized & design internal system to capture training effectively.

· Employee Development

· Undertake UAT for incorporation of changes in system

· Ensure regulatory Submissions on time

· Train the Zone TPC on Process and System & resolve exceptions / escalations

· Ensure enhancement as per business requirement and changes in regulations.

· Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required

Technical

Positive Knowledge of MS Office

Behavioral

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation & Proficiency in Excel

MS Access, Negotiation Skills

Experience

Min. 8 years of experience in Financial / Training institute. Should possess managerial skill and have handled a team of at least 4 people.

📌 Senior Manager - Agency Training (India)
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