In the role of Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects.

This position requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery.

The role emphasizes establishing and maintaining high standards for development practices, ensuring that solutions are scalable, performant, and aligned with the strategic goals of the organization.

Collaboration and leadership are central, as the lead coordinates efforts across multiple teams to drive successful project outcomes while fostering innovation and quality.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the development and implementation of technical strategies that support business objectives.- Mentor and support team members to enhance their skills and professional growth.- Facilitate effective communication between stakeholders to ensure alignment and transparency.- Drive continuous improvement initiatives to optimize development processes and product quality.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Service

Now IT Operations Management (ITOM), Certification Management, Discovery and Integration Expertise.- Solid knowledge of IT service management principles and best practices.- Experience in designing scalable and maintainable software architectures.- Ability to troubleshoot complex technical issues and provide innovative solutions.- Familiarity with automation and orchestration within IT operations environments.- Excellent understanding of performance optimization and code quality assurance.

Additional Information: - The candidate should have minimum 5 years of experience in Service

Now IT Operations Management (ITOM).- This position is based at our Bengaluru office.- A 15 years full time education is required.

📌 Custom Software Engineering Lead - ServiceNow IT Operations Management (ITOM) (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India