About the role:

- We’re looking for a highly organized, execution-focused Senior Product Manager to help accelerate innovation within Blackbaud Marketing, our AI-assisted digital marketing solution for nonprofit organizations.
- You thrive in turning ideas into outcomes, balancing customer needs with business priorities, and driving measurable results through disciplined product management.
- In this role, you’ll partner closely with engineering, design, customer success, and marketing teams to deliver AI-powered capabilities that help fundraisers engage supporters more effectively, scale digital campaigns, and maximize impact.
- This is an opportunity to shape the future of purpose-driven technology while helping social impact organizations achieve more with data, intelligence, and automation.

What you'll do:

- Drive rapid product delivery cycles, using AI-native product development practices to bring customer value to market in weeks rather than quarters.
- Translate customer, market, and fundraising insights into a prioritized product roadmap that delivers measurable business and customer outcomes.
- Lead multiple product initiatives from concept and experimentation through validation, launch, adoption, and continuous optimization.
- Define success metrics, monitor product performance, and use data-driven insights to inform decisions and improve customer experiences.
- Create clear product requirements, user stories, and acceptance criteria that enable engineering teams to deliver high-quality solutions efficiently.
- Manage and prioritize product backlogs to balance immediate customer needs with long-term innovation goals and platform growth.
- Collaborate across product, engineering, design, marketing,



and customer success teams to ensure alignment, transparency, and successful execution.
- Champion AI-enabled ways of working that improve product development efficiency, customer outcomes, and innovation velocity.

What you'll bring:

- 5+ years of product management experience, ideally within SaaS, cloud-based platforms, or digital products.
- Knowledge of product lifecycle management and digital marketing technologies, including customer engagement, campaign management, analytics, and fundraising-focused solutions.
- Understanding of product discovery, experimentation, prioritization frameworks, and iterative development methodologies used to scale successful products.
- Experience defining product requirements, managing roadmaps and backlogs, and partnering with engineering teams to deliver customer-facing capabilities.
- Technical fluency with AI-powered solutions, data analytics, and modern product development tools used to drive decision-making and accelerate delivery.
- Proven success launching, optimizing, and scaling products while using performance metrics and customer insights to guide strategy and execution.
- Experience working with cross-functional stakeholders and communicating effectively with customers, senior leaders, and external partners.
- Passion for solving complex customer challenges and delivering intuitive, high-quality experiences that help organizations drive greater social impact.
- and able to work flexible schedule as required by business priorities.

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

📌 Senior Product Manager - Marketing (India)
🏢 Blackbaud
📍 India