We enable financial institutions to become AI first digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the Job:

As a Microsoft Dynamics 365 CE/ CRM Developer you will be responsible for designing, developing, and implementing solutions that enhance the customer experience and satisfaction. You will work closely with business stakeholders, functional consultants, and technical teams to understand the business needs, define the requirements, and deliver high-quality solutions using Microsoft Dynamics 365 CE/ CRM and related technologies. You will also provide guidance and best practices on how to leverage the capabilities and features of Microsoft Dynamics 365 CE/ CRM to optimize the business processes and workflows.

What you will be doing:

- Lead the design and architecture of end-to-end solutions on the Microsoft Dynamics 365 CRM and Power Platform, ensuring alignment with business requirements, industry best practices, security standards, scalability, performance, and future extensibility.
- Analyze client requirements and own or coordinate project-level solution design, ensuring that functional requirements, architecture decisions, integrations, data design, and non-functional requirements are fully addressed.
- Develop and configure Microsoft Dynamics 365 CRM solutions, including modules, entities, forms, views, dashboards, workflows, business rules, plugins, reports, and integrations, using configuration-first and low-code/no-code approaches wherever appropriate.
- Design, develop, and maintain integrations between Dynamics 365 CRM, Power Platform, and other business systems, ensuring reliability, security, scalability, and optimal performance.
- Define security models, access control strategies, and data protection approaches, ensuring that solutions comply with relevant security, privacy, customer, and contractual requirements.
- Ensure the quality, performance, security, maintainability, and scalability of implemented CRM solutions. Review code and ensure adherence to technical and development standards.
- Identify scope, design, and technical gaps; provide technical impact assessments and estimations; and support formal change-control decisions.
- Proactively identify, document, escalate, and mitigate technical risks, dependencies, blockers, and readiness gaps throughout the delivery lifecycle.
- Lead or participate in architecture, blueprint, design, and go-live readiness reviews, including internal Success by Design assessments.
- Provide technical leadership throughout SIT, UAT, deployment, go-live, warranty, and transition-to-support activities, including planning and overseeing production deployments and version upgrades.
- Execute assigned functional test cases in the development environment before QE handover, in accordance with the VeriPark QE Shift Left Methodology.



Attach Proof of Testing (POT) evidence in Azure DevOps for each executed test case and identify, classify, and resolve defects before QE handover.
- Debug and troubleshoot technical issues in CRM solutions and provide timely resolutions to maintain system availability and performance.
- Collaborate closely with business analysts, functional consultants, project managers, QE teams, Product teams, and other stakeholders to ensure technical solutions meet business and delivery expectations.
- Provide technical guidance, mentoring, coaching, and structured onboarding to developers and new joiners, supporting their technical development and project readiness.
- Create and deliver technical training, maintain reusable learning materials, and facilitate cross-project knowledge-sharing sessions.
- Support recruitment activities through technical interviews, practical assessments, candidate calibration, and hiring recommendations.
- Provide input to resource planning by aligning project requirements with team capability, seniority, product knowledge, and availability.
- Support presales activities by validating solution approaches, assumptions, effort estimates, dependencies, risks, and delivery plans.
- Allocate agreed capacity to CoE initiatives, reusable assets, technical standards, accelerators, lessons learned, and continuous improvement activities.
- Maintain technical standards, reusable templates, implementation guidance, wiki content, and reference architectures to promote consistency and knowledge reuse across projects.
- Assess project-specific capability requirements and coordinate readiness plans, training, and knowledge transfer before resource mobilization.
- Act as a feedback channel between implementation and Product teams by communicating recurring implementation challenges, product gaps, and enhancement opportunities.
- Stay current with the latest developments, trends, and best practices in Microsoft Dynamics 365, Power Platform, cloud technologies, and related solutions, and identify opportunities for continuous improvement.
- Validate customer and contractual AI constraints, document approved AI usage, and ensure the responsible use of AI-assisted development tools.
- Provide technical documentation, solution support, and knowledge transfer to relevant stakeholders throughout the project lifecycle.
- Where direct reports are assigned, conduct regular one-to-ones, development planning, workload follow-up, performance feedback, leave coordination, and capability development.

What we are looking for?

- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- At least 10 years of relevant banking industry experience.




- Ability to read a software requirement and produce a technical specification.
- Strong understanding of Business process in Sales, Marketing and Customer Service.
- Deep knowledge of Dynamics CRM features and limitations.
- Strong knowledge and skills in Microsoft Dynamics 365 CRM modules, entities, forms, views, dashboards, workflows, plugins, business rules, and integrations.
- On-Premises & Cloud Architecture/ design knowledge & experience
- Expert in Microsoft Dynamics 365 CRM development tools and languages, such as Power Apps, C#, JavaScript, HTML, CSS, XML, JSON, and REST APIs.
- Possess deep knowledge of build deployment processes.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage client-facing communication, to facilitate customer meetings and capture and distribute action items.
- Ability to work independently and as part of a team.
- Ability to manage multiple projects and prioritize tasks.
- Ability to work under pressure and meet deadlines.

Preferred Qualifications

- Microsoft Dynamics 365 CE certifications.
- Banking experience
- Experience with
- Azure services.
- Power Automate
- Power BI
- Microsoft Power Apps Component Framework
- Canvas Apps
- SSIS
- Type Script
- Understanding of Agile methodologies.

What we are offering:

- Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
- Employee Wellbeing: Enjoy a comprehensive benefits package, including Work from home Support, Health Insurance, Care Program, and Employee Wellbeing Program with Heltia or MantraCare Membership. We care you!
- Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
- Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
- Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events two times in a year. Special information sharing environment where you can update & align yourself.
- Reward & Recognition, Celebrating Your Success: Your contributions deserve to be recognized! Be part of our Reward & Recognition Program, featuring exciting awards such as a One-Week Work & Travel Experience and other experience-based rewards.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

https://www.veripark.com

📌 Technical Lead MSCRM/CE (India)
🏢 VeriPark
📍 India