General Manager (Bengaluru)

General Manager (Bengaluru)

23 Oct
|
Cytecare Hospitals
|
Bengaluru

23 Oct

Cytecare Hospitals

Bengaluru

• Nursing Governance & Professional Practice
• Establish and enforce nursing policies, SOPs, clinical protocols, and scope of practice.
• Ensure uniform standards of nursing care across all clinical areas.
• Uphold ethical practice, professional conduct, and accountability within nursing services.
• Nursing Service Delivery (24×7 Operations)
• Own day-to-day and round-the-clock nursing operations for OPD, IPD, ICU, OT, ER, daycare chemo/infusion, BMT, dialysis, and specialty areas.
• Ensure safe handovers, escalation protocols, and continuity of care.
• Conduct regular leadership rounds and unit reviews; remove blockers that affect bedside care.
• Nursing Practice Standards & Clinical Protocol Execution
• Establish and enforce nursing practice standards, SOPs, and checklists for:
• Medication administration, chemo safety, transfusion, line care.
• Wound/pressure injury prevention, falls prevention, pain assessment.
• Documentation standards and patient monitoring.
• Ensure nursing compliance is measurable through audits and direct observation.
• Staffing, Skill Mix & Workforce Control
• Build and manage staffing plans: sanctioned strength, skill-mix, float pool, backups, and surge planning.
• Own roster governance: leave planning, night duty distribution, overtime control, agency use control.
• Monitor and correct staffing risks in high-acuity areas (ICU, OT, BMT, dialysis, ER).
• Recruitment, Onboarding, Probation Readiness & Retention
• Drive end-to-end nursing hiring with HR: role specs, interview panels, selection standards.
• Ensure structured onboarding: orientation, competency validation, unit posting, buddy system.
• Set “go/no-go” readiness criteria before independent duty.
• Training, Competency & Clinical Capability Building
• Own nursing training calendar and competency program:
• ICU competencies (ventilator care, vasoactive drugs, bundles).




• OT competencies (scrub/circulation, counts, asepsis).
• Oncology competencies (chemo handling, extravasation, central lines, neutropenic care).
• BMT & isolation nursing, dialysis care, transfusion monitoring.
• Maintain competency matrices, periodic assessments, and remediation plans.
• Nursing Indicators & Quality / Patient Safety Leadership
• Own nursing-sensitive indicators and improvement actions:
• Falls, pressure injuries, medication errors, infiltration/extravasation.
• Catheter/line-associated events, documentation errors, missed care.
• Lead or co-lead RCA for nursing-related incidents; implement CAPA and verify effectiveness.
• Infection Prevention & Compliance (Nursing Execution Owner)
• Own bedside compliance for infection prevention practices:
• Hand hygiene, PPE, isolation, cleaning practices at point-of-care.
• Device care bundles (CLABSI/CAUTI/VAP), environmental discipline.
• Coordinate with Infection Control team for audits, outbreak response, and corrective actions.
• OT & ICU Nursing Management
• Ensure OT staffing, readiness, sterile discipline, instrument counts, recovery staffing and escalation.
• Ensure OT nursing checklist compliance and coordination with CSSD and anesthesia.
• Ensure ICU staffing, skill validation, escalation discipline, critical medication safety, and documentation reliability.
• Ensure compliance with ICU nursing bundles and monitoring standards.
• Patient Experience & Family Communication




• Ensure nursing communication standards with patients and families are consistent and empathetic.
• Address nursing-related grievances, delays, behaviour concerns; close the loop with documented actions.
• Drive service recovery standards and bedside etiquette.
• Supplies, Consumables & Equipment Readiness
• Ensure nursing stations/units have critical supplies (IV sets, PPE, infusion disposables, dressing kits).
• Work with stores/biomed for equipment readiness: pumps, monitors, syringe pumps, crash carts.
• Ensure crash cart governance, expiry checks, and shift-wise checks.
• Discipline, Conduct & Performance Management
• Set expectations and enforce discipline: punctuality, uniform, documentation, patient safety behaviours.
• Run structured performance reviews for nursing supervisors/managers; identify training vs. discipline issues.
• Address non-performance and misconduct with HR-supported corrective actions.
• Coordination with Allied & Support Services
• Ensure coordination with physiotherapy, nutrition, psycho-oncology, speech/swallow, audiology, dental.
• Work with housekeeping, security, linen, biomedical waste teams to maintain bedside safety and hygiene.
• Governance, Reporting & Management Communication
• Present regular nursing dashboards to leadership:
• Staffing, overtime, attrition, training completion.
• Quality indicators, incidents, infection compliance, patient feedback.
• Lead nursing leadership meetings; ensure action tracking and closure. Qualifications GNM/B.
Sc Nursing M.
Sc Nursing or MHA or MBA in Hospital Management Must have skills
• Passion for Excellence
• Results Orientation
• Communication Skills
• Customer Focus Valuable to have skills
• Building relationship
• Leadership and Influencing
• Problem solving and decision making
• Negotiation

📌 General Manager (Bengaluru)
🏢 Cytecare Hospitals
📍 Bengaluru

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