Department: Marketing

Location:
Hyderabad Description The Marketing Agentic Content Engineer will build and continuously improve the AI-powered agents and workflows that move content from generation through review, translation, and publishing — connecting tools such as Claude, Canva, ContentHub, Sitecore, ClickUp, and similar systems. This role owns both ends of that pipeline: the technical integrations that move content through the system, and the prompt engineering and quality practices that shape what the AI actually produces, including the brand, messaging, legal, and compliance guardrails required across Infor's specialized industry verticals (e.g., Food & Beverage, Manufacturing & Distribution). This role will partner closely with marketing content owners, creative teams, marketing operations, and process owners to ensure what gets built holds up in real production use and reflects brand and messaging guidelines, positioning, workflow requirements, approved images, and other stakeholder requirements. This role is ideal for professionals with hands-on experience building automated or agentic workflows with LLM platforms, who also know how to improve what those platforms produce — not just move it through a pipeline faster. Candidates should be able to take process direction from a review team and turn it into a working technical solution, connect their build work to broader process and strategic goals, and treat output quality as a core part of the job rather than a downstream concern. This is an individual contributor role focused on hands-on build, workflow design, and AI output quality. A Typical Day In The Life Includes
• Build and maintain agentic workflows moving content from AI generation into staging and publishing systems.
• Build and maintain prompt libraries and testing practices that improve AI output quality, reduce hallucinations, and strengthen brand-voice consistency.
• Define and apply content governance guardrails — brand, messaging, legal, and compliance — particularly for Infor's specialized industry verticals, in partnership with solution marketers.
• Partner with the content process review team to translate process findings and recommendations into working agentic workflows.
• Maintain and improve integrations between systems such as Claude, Canva, ContentHub, Sitecore, ClickUp, or other similar tools.
• Set up and manage translation workflows so content can be routed and published across markets.
• Troubleshoot breakdowns in the content pipeline and fix root causes, not just symptoms — whether the issue is a broken integration or a weak prompt.




• Work with marketing content owners to understand content needs and build workflows that match real team workflows.
• Document workflows so marketing operations can run and troubleshoot them without engineering support.
• Flag scaling risks or technical debt before they block the broader content program.
• Support the ongoing build-out of the AI content program as it scales across additional teams and use cases.
• Identify where a workflow or process fix could apply beyond its original use case, and raise it as a broader opportunity to the content process review team or program leadership. Basic Qualifications
• Bachelor's degree in Computer Science, Engineering, Marketing, or related discipline, or equivalent hands-on experience.
• 2-3 years building automated or agentic workflows using Claude or comparable LLM platforms, including API/tool use, not just chat-based prompting.
• Hands-on prompt engineering

experience:
building and testing prompts, measuring content quality, and reducing errors such as hallucinations or tone drift.
• Marketing content

experience:
understands content types, review/approval steps, and translation/localization needs.
• Experience integrating systems via API (webhooks, REST, or similar).
• Working experience with Canva's API or Canva-based content generation workflows.
• Experience translating process requirements or recommendations from a business or operations team into a technical build.
• Solid written communication skills, able to explain technical workflows to non-technical stakeholders.
• Ability to manage ambiguity and design for change in an evolving program.
• Ability to see beyond a single project and connect build work to wider team or organizational initiatives. Preferred Qualifications
• Direct experience with ContentHub, Sitecore, Claude and/or ClickUp specifically.
• Experience setting up or managing translation/localization pipelines.
• Experience working alongside a process improvement, business analysis, or process review team.
• Familiarity with content governance or AI guardrail frameworks in a regulated or specialized industry context. About Infor Infor is where ambition meets impact.



Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. US Only This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu Click The Links Below For Additional Information
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📌 Marketing AI Specialist, Associate(Looking for Marketing background with Agentic AI experience) (Hyderabad)
🏢 Infor
📍 Hyderabad