About The Opportunity A quick-growing travel tech startup operating across India, we empower travelers with seamless, real-time booking experiences through smart, customer-first sales strategies. We operate 24/7 to serve global travelers, meaning our night-shift teams play a critical role in driving revenue, building loyalty, and delivering world-class service when it matters most. Role & Responsibilities
• Prospect and convert leads via outbound/inbound calls and chats during night hours (10 PM–7 AM IST), focusing on holiday packages, flights, and hotel bookings.
• Deliver tailored travel solutions by understanding customer preferences, budget, and destination goals—driving high conversion rates.
• Maintain accurate CRM records of all customer interactions, bookings, and follow-ups to ensure seamless handover and post-sale support.
• Collaborate with marketing and operations to optimize promotional offers and real-time inventory for maximum uptake.
• Handle customer objections professionally, resolve queries,



and escalate complex cases to supervisors promptly.
• Meet or exceed daily KPIs including conversion rate, average deal size, and customer satisfaction scores. Skills & Qualifications
• Must-Have
• CRM
• Outbound Sales
• Travel Booking Platforms
• Call Handling
• Microsoft Excel
• Customer Service
• Upselling
• Performance Metrics
• Preferred
• Experience with Amadeus or Sabre
• Basic knowledge of international destinations
• Familiarity with WhatsApp Business or chat-based sales Benefits & Culture Highlights
• Night shift allowances + performance bonuses + flexible weekend offs.
• Work in a vibrant, growth-oriented startup with direct access to leadership.
• Rapid career progression based on performance—not tenure.

Skills:
performance metrics,microsoft excel,travel,crm,sales,bookings,customer service,amadeus,upselling

📌 Travel Sales Executive (Gurugram)
🏢 CAREERBLOC ~
📍 Gurugram