Role Summary We are looking for a hands-on Digital Workplace Manager to lead and strengthen our workplace technology function. This role combines people leadership, technical oversight, and senior-level contribution across Microsoft 365, Microsoft Purview, and related Azure, data and AI services. The right person will be comfortable managing a small team while staying close to the technology. They will set direction, mentor engineers, support escalations, improve service quality, and drive delivery across the Microsoft workplace stack. They will also help enable secure, practical adoption of AI and automation, working with Azure, Data & AI, and cybersecurity specialists to connect workplace productivity with effective data protection, governance, and measurable business outcomes.

Key Responsibilities
Team leadership and people management
• Lead a small Digital Workplace team responsible for Microsoft 365 and related workplace platforms.
• Provide day-to-day direction, coaching, mentoring, and performance support.
• Act as the main escalation point for complex operational and technical issues.
• Help define team structure, responsibilities, engineering standards, and ways of working.
• Identify hiring needs and support recruitment, onboarding, and professional development.
• Build team capability across Microsoft Purview, Copilot, automation, and emerging workplace technologies. Technical leadership
• Provide hands-on leadership across Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Entra ID, and related services.
• Support solution design, technical decision-making, and engineering standards across the team.
• Partner with Azure, Data & AI, and cybersecurity teams on identity, integrations, automation, security, and cloud services.
• Review technical designs and changes for scalability, security, supportability, and alignment with business needs.
• Troubleshoot major issues and guide engineers through complex implementations and migrations.
• Promote repeatable administration and reporting through PowerShell, Microsoft Graph, and appropriate automation tools. Microsoft Purview, data protection, and governance
• Lead the implementation and ongoing improvement of Microsoft Purview Information Protection, including sensitive information types, sensitivity labels, encryption, and labeling policies.
• Design, deploy, and tune Data Loss Prevention policies across supported Microsoft 365 workloads and endpoints, using testing, staged deployment, and exception management.
• Oversee retention policies, retention labels, and records management configurations in partnership with business and compliance stakeholders.
• Support investigations and evidence collection through Microsoft Purview Audit and eDiscovery, working with authorized security and legal teams.
• Use Purview Data Security Posture Management to assess sensitive data exposure, oversharing, and risks associated with Copilot, AI applications, and agents.
• Coordinate with security, HR,



and compliance stakeholders on Insider Risk Management, Communication Compliance, and Compliance Manager initiatives where applicable.
• Partner with Data & AI specialists and business data owners on Purview Data Map and Unified Catalog initiatives, including data discovery, classification, cataloging, lineage, ownership, and data quality.
• Translate approved data protection and compliance requirements into technical controls, documented procedures, and user guidance. Data, AI, and automation
• Identify and prioritize workplace AI and automation opportunities based on business value, feasibility, data readiness, and operational impact.
• Lead Microsoft 365 Copilot readiness and adoption activities, including permissions reviews, oversharing remediation, information protection, user enablement, and adoption measurement.
• Guide the delivery of agents and automated workflows using Copilot Studio, Power Platform, and Microsoft Foundry, working with specialists where deeper development is required.
• Establish standards for agent ownership, connector permissions, publishing, monitoring, support, and human approval of consequential actions.
• Partner with Data & AI engineers on enterprise knowledge and retrieval-augmented generation solutions, including approved data sources, Azure AI Search, and appropriate access controls.
• Support workplace reporting, analytics, and data integration initiatives using Microsoft Fabric, Power BI, and related Azure data services.
• Ensure AI solutions receive appropriate evaluation for response quality, sensitive data handling, operational reliability, and cost before wider deployment.
• Coordinate training, practical use cases, and feedback mechanisms to demonstrate productivity improvements and support continued adoption. Service ownership and delivery
• Own the health, stability, and continuous improvement of Digital Workplace services.
• Balance operational support, project delivery, and longer-term modernization.
• Work with business and IT stakeholders to translate priorities into actionable plans.
• Improve support, change management, documentation, and service transition processes.
• Ensure new Purview controls, AI solutions, and automations have clear ownership, support procedures, and operational handovers.
• Track delivery, risks, dependencies, service performance, adoption, and relevant licensing or consumption costs.
• Communicate progress, service issues, and improvement priorities clearly to leadership. Required Experience
• 5+ years of hands-on experience with Microsoft 365 technologies in engineering, administration, or architecture roles.




• 2+ years of team leadership, people management, or technical leadership experience.
• Robust practical knowledge of Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Entra ID.
• Hands-on experience implementing Microsoft Purview Information Protection and Data Loss Prevention.
• Working knowledge of Microsoft Purview retention, auditing, and eDiscovery capabilities.
• Understanding of data classification, least-privilege access, external sharing, and information lifecycle management.
• Experience using Microsoft Foundry, formerly Azure AI Foundry, for AI pilots, solution evaluation, or delivery.
• Practical understanding of Microsoft 365 Copilot, Copilot Studio, and their data access, security, and governance considerations.
• Experience leading technical delivery and handling escalations in production environments.
• Practical PowerShell skills and familiarity with Microsoft Graph or other service APIs.
• Experience coordinating work across workplace, Azure, security, and Data & AI teams.
• Ability to mentor engineers and communicate clearly with technical teams and business stakeholders. Azure and Data & AI Knowledge Expected The person should have enough working knowledge to guide discussions, review designs, make informed decisions, and collaborate effectively with senior Azure and Data & AI specialists. Relevant areas include:
• Azure identity, role-based access control, managed identities, governance, resource organization, and monitoring.
• Integration between Microsoft 365, Azure services, and enterprise applications.
• Azure Functions, Logic Apps, APIs, and automation services relevant to workplace solutions.
• Microsoft Foundry, Azure OpenAI, Azure AI Search, and enterprise AI solution patterns.
• Generative AI concepts, including grounding, retrieval-augmented generation, prompt design, evaluation, and agent tool access.
• Microsoft Fabric, OneLake, and Power BI fundamentals, including data ingestion, transformation, semantic models, and secure sharing.
• Data governance concepts, including metadata, lineage, ownership, stewardship, and data quality.
• Licensing, capacity, and consumption considerations for workplace, data, and AI services. Nice to Have
• Experience implementing Purview Data Map or Unified Catalog.
• Experience with Purview Insider Risk Management, Communication Compliance, Compliance Manager, or advanced records management.
• Hands-on delivery experience with Microsoft Fabric, Power BI, or enterprise data pipelines.
• Experience building and supporting Copilot Studio agents, Power Platform solutions, or RPA initiatives.
• Experience establishing AI adoption programs, governance standards, or an internal community of champions.
• Experience with hybrid identity and legacy-to-cloud migrations.
• Experience building or leading service improvement programs.
• Microsoft certifications related to Microsoft 365, Purview, Azure, Fabric, security, or AI.

📌 Digital Workplace Manager (India)
🏢 Exelegent
📍 India