About the Role
We are hiring a Senior Business Analyst for a large, cloud-native ERP programme covering devotee-facing services (online booking, donations, counter billing, accommodation) and internal functions (finance and accounts, payroll and HR, stores and procurement, asset records, e-office and MIS). The role leads requirement discovery with government officers and end users, owns BRD/FRS and process models, and acts as product-owner proxy to the development squad.
Key Responsibilities
• Lead requirement elicitation through workshops, interviews, on-site observation and document analysis
• Model as-is and to-be processes in BPMN 2.0
• Prepare BRD, FRS/SRS, user-story maps, epics and stories with Gherkin acceptance criteria, and maintain the RTM
• Define master data, data dictionaries and legacy-to-current migration mapping
• Take part in API and data-model reviews; prepare wireframes in Figma/Balsamiq
• Plan and run UAT, triage defects, analyse change-request impact, and prepare release notes and user manuals
• Ensure compliance with DPDP Act 2023, GIGW 3.0 and WCAG 2.2 Must-Have Skills
• 6-8+ years as a Business Analyst on ERP or e-governance projects
• Strong ERP functional knowledge: GL, receipts and payments, AP/AR, budgeting, payroll, inventory, procurement
• Understanding of government accounting and audit requirements (double-entry, Treasury rules, CAG audit trails)
• Proficiency in Jira and Confluence, plus BPMN tools (Camunda Modeler, Lucidchart, draw.io)
• SQL for data analysis and validation
• Ability to read OpenAPI specs and understand REST and event-driven flows
• Working proficiency with AI tools (Copilot, Claude, ChatGPT or similar) Good-to-Have
• CBAP / PMI-PBA certification
• Malayalam language proficiency (strongly preferred)
• Temple administration, hospitality or booking-domain experience
• Camunda / workflow-engine configuration
• Experience training non-technical government staff Selection Process (In-Person Only)Interviews are conducted in person only at Thiruvananthapuram. There will be no virtual rounds. The assessment takes place on a single day: 1. Written case study (60–90 min): BPMN, user stories and acceptance criteria for a given process 2. Technical interview (45–60 min): ERP finance processes, traceability and stakeholder handling 3. Artefact walkthrough (30 min): walkthrough of an FRS or story map you personally authored Candidates must bring their own laptop for the assessment. Working Conditions
• Selected candidates must join within 7 days of selection and complete a 7-day induction
• Must sign a confidentiality/NDA undertaking
How to Apply
• Send your CV to
[email protected] with the subject line "Business Analyst – Thiruvananthapuram".
📌 Business Analyst (Thiruvananthapuram)
🏢 Atishay
📍 Thiruvananthapuram