Job Description

Primary Responsibilities

Security Operation

- Perform duties according to the Duty Roster prepared by the Security Manager. The Security Associate may be deployed to any of the following Duty Posts:
- Security Control Room Duty;
- Lobby Duty;
- Loading Bay;
- Patrolling or Observation Duty;
- Back of House;
- VIP Parking;
- Or at any position where operations in Security field will benefit

- Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
- Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
- Coordinate with various departments and government agencies on routine matters and during emergency
- Monitor back of house areas with particular attention to unauthorized entry and exit points
- Maintains records in respective Log Books for future reference
- Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
- Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
- Ensure the cleanliness of Hotel Security Room and the surrounding areas

Other Responsibilities

- Be fully conversant with hotel fire & life safety/emergency procedures




- Comply with hotel and department policies and procedures at all times
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Qualifications

Knowledge and Experience

- Degree/Diploma/Secondary education
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
- Good reading, writing and oral proficiency in English language
- No criminal record

Additional Information

Competencies

- Good communication skills
- Must be able to maintain confidentiality at all times
- Honest with a high level of integrity
- Ability to remain calm and react rapid to situations
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

📌 Security Associate (India)
🏢 MERCURE
📍 India