Job Title: Reservationist & Guest Relationship Executive
Location: Surat, Gujarat
Department: Reservations
Employment Type: Full time
Salary: ₹22,000–₹25,000 per month
Experience: Fresher or up to 1 year
Qualification: 12th Pass or Bachelor’s Degree in Hotel Management, Business Management, or a related field
Language: Fluency in English is mandatory
Job Summary

A premium hospitality group in Surat is looking for a customer-focused and detail-oriented Reservationist & Guest Relationship Executive to manage restaurant bookings and deliver an excellent guest experience.

Key Responsibilities

- Handle restaurant reservations through phone, email, and online platforms.

- Manage booking confirmations, cancellations, changes, and special requests.

- Plan table allocations and coordinate with restaurant teams.





- Maintain accurate reservation records and guest information.

- Handle guest enquiries and complaints professionally.

- Build positive guest relationships and ensure excellent customer service.

- Protect guest privacy and follow up on unresolved queries.

Required Skills

- Excellent English communication skills.

- Strong customer service and interpersonal skills.

- Good organisational skills and attention to detail.

- Basic computer knowledge and familiarity with online booking systems.

- A polite, professional, and guest-focused approach.

How to Apply

Interested candidates can share their updated resumes at .

📌 Reservationist & Guest Relationship Executive is needed in a Hospitality Private Limited in Surat, Gujarat (India)
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📍 India