We are looking for a Software Support Executive to assist JewelNex customers with questions and queries related to our jewellery management software. Responsibilities
• Answer customer queries related to JewelNex software.
• Guide customers on how to use different features of the software.
• Help customers understand and resolve basic software-related issues.
• Communicate with customers through phone calls, WhatsApp, or other support channels.
• Attend jewellery exhibitions with the JewelNex team when required.
• Explain and demonstrate JewelNex software to jewellers and potential customers at exhibitions.
• Be willing to travel to different cities across India for jewellery exhibitions when required. Requirements




• Positive communication skills in Hindi; basic English communication skills are preferred.
• Comfortable talking to customers and explaining software clearly.
• Basic understanding of computers, websites, and software applications.
• Patient and helpful attitude while handling customer queries.
• Willingness to learn JewelNex software thoroughly.
• Willingness to travel across India occasionally for exhibitions.

Job Type
Full-time

Location:
Remote Company: JewelNex Travel: Occasional travel across India for jewellery exhibitions

📌 Software Support (Bengaluru)
🏢 JewelNex
📍 Bengaluru