MUFG Bank, Ltd.:

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,100 locations in more than 50 markets. The Group has over 160,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

Description:

The health and safety of our employees and candidates are very significant to us. Due to the current situation related to the Novel Coronavirus (2019-n Co V), were leveraging our digital capabilities to ensure we can continue

to recruit top talent at the MUFG Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. If youre looking for a career where you can make a real impression, join MUFG and discover how valued youll be.

Department Overview:

About MGS India:

Established in 2020, MUFG Global Service (MGS) formerly known as MUFG Enterprise Solutions India Private Limited (MES India) is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS India





has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to

MUFG Bank, Ltd.:

significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific KYC Operations: the objective is to provide a best-in-class KYC process. It ensures that KYC profiles are prepared in accordance with Group and Regulatory Policy, obtaining documents as required from the client/ relationship manager, undertaking all the necessary due diligence checks, and ensuring appropriate escalation is followed according to Policy.

The KYCS Service function has onshore hubs in Japan, Americas, EMEA, Singapore and Hong Kong. KYC Operations is responsible for providing centralized KYC production, validation of clients in support of both client on boarding and periodic maintenance of client information. It has been tasked with creating a KYC profile service to provide a consistent approach for KYC across the countries of the Group as part of the overall Global Standards. The organization is expected to go through a transformation where new policies, processes and technologies will be implemented.

Position: KYC Senior Analyst / Process Excellence Associate

Location: Bangalore, India

Legal Entity: MGS India

Role Purpose: Drive process governance, knowledge management,



and quality excellence across the FI KYC function by interpreting and cascading policy updates, maintaining procedures and training frameworks, providing process guidance, and ensuring consistent adherence to regulatory and operational standards. Lead continuous improvement and operational effectiveness initiatives through stakeholder collaboration, quality enhancement, complex case resolution, management reporting, onboarding support, and implementation of process, system, and workflow efficiencies across MGS and Tokyo GKYCO operations.

Main Responsibilities: Interpret and Cascade Updates - Review and interpret process and policy updates, ensuring timely and accurate communication to the team. Maintain Job Aides - Update job aides to reflect all process and policy changes, ensuring alignment with current standards. Provide Process Guidance - Act as a point of contact for process and policy-related queries, ensuring cases are resolved within expected timelines. Build a Query Repository - Create and maintain a comprehensive library of team queries and resolutions for future reference and continuous learning. Collaborate for Knowledge Sharing - Liaise with GKYCO SMEs, QCs, and the CO team to facilitate cross- functional knowledge sharing and alignment. Develop Training Plans - Design structured training plans for new joiners to ensure smooth onboarding and process understanding. Conduct Trainings - Deliver training sessions for new joiners and existing team members on process/policy updates and refresher topics based on QA/QC feedback. Support QA Feedback Calls - Participate in QA feedback discussions, offering expert guidance on FI KYC processes and policies. Drive Quality Initiatives - Le

📌 Senior Analyst (Bengaluru)
🏢 MUFG Global Service
📍 Bengaluru