- Nursing Governance &
- Professional Practice
- Establish and enforce nursing policies, SOPs, clinical protocols, and scope of practice.
- Ensure uniform standards of nursing care across all clinical areas.
- Uphold ethical practice, skilled conduct, and accountability within nursing services.
- Nursing Service Delivery (24×7 Operations)
- Own day-to-day and round-the-clock nursing operations for OPD, IPD, ICU, OT, ER, daycare chemo/infusion, BMT, dialysis, and specialty areas.
- Ensure safe handovers, escalation protocols, and continuity of care.
- Conduct regular leadership rounds and unit reviews; remove blockers that affect bedside care.
- Nursing Practice Standards &
- Clinical Protocol Execution
- Establish and enforce nursing practice standards, SOPs, and checklists for:
- Medication administration, chemo safety, transfusion, line care.
- Wound/pressure injury prevention, falls prevention, pain assessment.
- Documentation standards and patient monitoring.
- Ensure nursing compliance is measurable through audits and direct observation.
- Staffing, Skill Mix &
- Workforce Control
- Build and manage staffing plans: sanctioned strength, skill-mix, float pool, backups, and surge planning.
- Own roster governance: leave planning, night duty distribution, overtime control, agency use control.
- Monitor and correct staffing risks in high-acuity areas (ICU, OT, BMT, dialysis, ER).
- Recruitment, Onboarding, Probation Readiness &
- Retention
- Drive end-to-end nursing hiring with HR: role specs, interview panels, selection standards.
- Ensure structured onboarding: orientation, competency validation, unit posting, buddy system.
- Set “go/no-go” readiness criteria before independent duty.
- Training, Competency &
- Clinical Capability Building
- Own nursing training calendar and competency program:
- ICU competencies (ventilator care, vasoactive drugs, bundles).




- OT competencies (scrub/circulation, counts, asepsis).
- Oncology competencies (chemo handling, extravasation, central lines, neutropenic care).
- BMT & isolation nursing, dialysis care, transfusion monitoring.
- Maintain competency matrices, periodic assessments, and remediation plans.
- Nursing Indicators &
- Quality / Patient Safety Leadership
- Own nursing-sensitive indicators and improvement actions:
- Falls, pressure injuries, medication errors, infiltration/extravasation.
- Catheter/line-associated events, documentation errors, missed care.
- Lead or co-lead RCA for nursing-related incidents; implement CAPA and verify effectiveness.
- Infection Prevention &
- Compliance (Nursing Execution Owner)
- Own bedside compliance for infection prevention practices:
- Hand hygiene, PPE, isolation, cleaning practices at point-of-care.
- Device care bundles (CLABSI/CAUTI/VAP), environmental discipline.
- Coordinate with Infection Control team for audits, outbreak response, and corrective actions.
- OT &
- ICU Nursing Management
- Ensure OT staffing, readiness, sterile discipline, instrument counts, recovery staffing and escalation.
- Ensure OT nursing checklist compliance and coordination with CSSD and anesthesia.
- Ensure ICU staffing, skill validation, escalation discipline, critical medication safety, and documentation reliability.
- Ensure compliance with ICU nursing bundles and monitoring standards.
- Patient Experience &
- Family Communication




- Ensure nursing communication standards with patients and families are consistent and empathetic.
- Address nursing-related grievances, delays, behaviour concerns; close the loop with documented actions.
- Drive service recovery standards and bedside etiquette.
- Supplies, Consumables &
- Equipment Readiness
- Ensure nursing stations/units have critical supplies (IV sets, PPE, infusion disposables, dressing kits).
- Work with stores/biomed for equipment readiness: pumps, monitors, syringe pumps, crash carts.
- Ensure crash cart governance, expiry checks, and shift-wise checks.
- Discipline, Conduct &
- Performance Management
- Set expectations and enforce discipline: punctuality, uniform, documentation, patient safety behaviours.
- Run structured performance reviews for nursing supervisors/managers; identify training vs. discipline issues.
- Address non-performance and misconduct with HR-supported corrective actions.
- Coordination with Allied &
- Support Services
- Ensure coordination with physiotherapy, nutrition, psycho-oncology, speech/swallow, audiology, dental.
- Work with housekeeping, security, linen, biomedical waste teams to maintain bedside safety and hygiene.
- Governance, Reporting &
- Management Communication
- Present regular nursing dashboards to leadership:
- Staffing, overtime, attrition, training completion.
- Quality indicators, incidents, infection compliance, patient feedback.
- Lead nursing leadership meetings; ensure action tracking and closure.

Qualifications GNM/B.Sc Nursing M.Sc Nursing or MHA or MBA in Hospital Management

Must have skills

- Passion for Excellence
- Results Orientation
- Communication Skills
- Customer Focus

Good to have skills
- Building relationship
- Leadership and Influencing
- Problem solving and decision making
- Negotiation

📌 General Manager & Head -Nursing Services (Bengaluru)
🏢 Cytecare Hospitals
📍 Bengaluru