Mu Sigma is one of the world’s largest Decision Sciences and analytics firm. We help over 140 Fortune 500 clients, across 10 industry verticals, to institutionalize data-driven decision making, and to harness Big Data. We provide our clients with a holistic ecosystem of proprietary technology platforms, processes and people.

This ecosystem helps us scale the use of our unique interdisciplinary approach of combining math, business, technology, behavioral science and design thinking to operationalize Decision Science as opposed to Data Science.

Our unique approach to problem solving using cross-industry expertise corroborates our sustainable engagement model with our clients still further, making us one of the most preferred analytics and Decision Sciences partners.

We have over 3500 Decision Sciences professionals, we pride in being a category and career defining company. As we continue to scale, we are also looking at hiring the right talent across various levels in our organization. Our unique talent management philosophy has been critically acclaimed by the likes of Harvard Business Review.

ROLE & RESPONSIBILITIES:

- Conduct regular training need assessments to identify skills gaps and development opportunities across departments.
- Analyze performance reports and develop a point of view on training progress.
- Assist in the design, development, and delivery of training programs (both in-person and virtual) to improve employee skills and performance.
- Maintain and update learning materials, e-learning courses, and training documentation. Ensure content is accessible and relevant.
- Create and manage mailing lists and course summaries,



including coordinating communication with new joiners.
- Brief trainees about Mu Sigma, its L&D; department, and training program.
- Maintain continual communication with training managers, subject matter experts, and trainees to ensure excellence in execution. training sessions, workshops, and webinars.
- Ensure that all logistical aspects of the training programs are handled efficiently.
- Responsible for providing general administrative support.
- Intervene at regular intervals to check training progress and share feedback.
- Publish training progress reports.
- Ensure completion of courses.
- Maintain accurate and well-ordered documentation in the learning management system.

SKILLS & COMPETENCIES:

- Previous experience of a similar position in support roles
- Knowledge of adult learning principles and training methodologies
- Excellent verbal and written English communication skills
- Valuable interpersonal skills, approachable and flexible
- Ability to relate to and understand stakeholders’ behavior
- Rational judgment and problem-solving skills
- Ability to work independently and as part of a team
- Highly proficient with Office Tools (Outlook, PowerPoint, Word, Excel)
- Well-organized, proactive, and able to prioritize workload
- Ability to cope with a challenging and varied workload
- Able to multitask and manage crisis situations
- Self-motivated and display the right attitude towards learning
- Passion for continuous learning and personal development

EDUCATION QUALIFICATION:

Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field (Master’s degree preferred)

📌 Executive (Bengaluru)
🏢 Mu Sigma
📍 Bengaluru