Role Responsibilities

UX Program & Portfolio Management

- Coordinate UX initiatives across multiple projects, product teams, business units, and transformation programmes.
- Build and maintain UX roadmaps, delivery plans, milestones, dependencies, and programme schedules.
- Facilitate portfolio planning and prioritisation activities in alignment with business objectives and product strategies.
- Manage programme risks, blockers, dependencies, budgets, and resource allocation.
- Track progress and ensure transparency across all UX initiatives.
- Organise and facilitate governance reviews, steering meetings, planning sessions, and cross-functional workshops.
- Drive alignment between UX, Product Management, Engineering, Data, Operations, and Business stakeholders.

UX Operations & Ways of Working
- Establish and maintain scalable UX operating processes and governance frameworks.
- Create repeatable processes that improve planning, coordination, delivery visibility, and team effectiveness.
- Define and maintain UX documentation frameworks, repositories, templates, standards, and playbooks.
- Support capacity planning, resource forecasting, onboarding, operational reporting, and budget management.
- Improve collaboration across distributed UX teams and business domains.
- Drive operational excellence and continuous improvement initiatives across the UX organisation.
- Support UX maturity growth through process optimisation and operational enablement.

Design System Governance & Coordination
- Partner closely with Design System Leads, UX Designers, UI Designers, and Front-end Engineering teams.
- Coordinate Design System planning, roadmap execution, release management, and adoption activities.
- Support governance processes ensuring consistency and scalability across products.




- Facilitate collaboration between product teams and Design System contributors.
- Track Design System adoption, implementation progress, and business impact.
- Ensure alignment between Design System evolution and product development priorities.
- Support the establishment of standards, patterns, reusable assets, and design governance practices.

Stakeholder Management & Communication
- Build strong relationships across Product, Engineering, Business, Digital, Procurement, and Finance organisations.
- Facilitate decision-making and drive alignment across diverse stakeholder groups.
- Produce executive-level reporting on programme health, capacity, risks, achievements, and outcomes.
- Communicate priorities, progress, challenges, and opportunities to leadership.
- Act as a trusted partner helping teams navigate complexity while maintaining focus on user-centred outcomes.

Measurement & Continuous Improvement
- Define and maintain UX operational KPIs and performance indicators.
- Track programme effectiveness, Design System adoption, delivery performance, and organisational maturity.
- Identify opportunities to improve efficiency, reduce duplication, and increase consistency across teams.
- Support leadership with insights and recommendations based on programme data and operational performance.

What We Are Looking For

We are seeking a highly organised and collaborative professional who combines programme management expertise with a solid understanding of UX and Design organisations.





Required Experience

- 7+ years of experience in Program Management, Design Operations, Product Operations, Product Management, UX Operations, Digital Transformation, or related disciplines.
- Experience working directly with UX Design, UX Research, Design System, Product Management, or Engineering organisations.
- Experience coordinating complex, cross-functional programmes across multiple stakeholders and delivery teams.
- Experience building operational processes, governance frameworks, and scalable delivery models.
- Proven ability to manage roadmaps, budgets, planning cycles, resource allocation, and executive reporting.
- Experience operating within Agile, Scrum, SAFe, or product-centric delivery environments.

Desired Experience
- Experience supporting Design System initiatives or Design Operations functions.
- Experience in enterprise software, industrial technology, mobility, transportation, SaaS, or digital product organisations.
- Experience building or scaling DesignOps, UXOps, PMO, or transformation capabilities.
- Experience supporting organisational change and transformation initiatives.

Skills & Competencies
- Exceptional programme and project management skills.
- Strong organisational, planning, and prioritisation capabilities.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving mindset.
- Ability to influence without formal authority.
- Strong facilitation and workshop leadership capabilities.
- Ability to manage complexity across multiple teams and programmes.
- Understanding of UX methodologies, Design Thinking, Design Systems, and user-centred product development.
- Comfortable working in fast-evolving and highly collaborative environments.

📌 Design Operation || 7 + Years || Immediate Joiner || Bangalore (Bengaluru)
🏢 Sketch Brahma Technologies
📍 Bengaluru