Company Description Dealfinity Services Private Limited supports production capacity without the cost and delay of local hiring. The company operates as a white-label extension of client teams, support while firms retain client relationships and final review. Dealfinity focuses on review-ready deliverables that align with client workflows, deadlines, and software.

Built for busy, growing firms facing bandwidth constraints, the company helps redirect in-house focus to review, advisory, and client service. Its operating model emphasizes secure processes, clear communication, strict access controls, and a maker-checker approach.

Role Description The Customer Point Verification role is a full-time, on-site position based in Bengaluru. The role involves verifying customer information and documentation, validating data accuracy, and ensuring that customer records meet internal quality and compliance standards. The team member will handle customer support interactions related to verification, respond to queries, and resolve discrepancies in a qualified and timely manner.

Daily responsibilities include reviewing customer inputs in relevant systems, collaborating with internal teams to clarify issues,



and maintaining detailed logs of verification outcomes. The role also requires adherence to established processes, contribution to continuous improvement in customer experience, and timely reporting of verification metrics.

Qualifications

- Candidates should possess strong Communication and Interpersonal Skills to interact effectively with customers and internal teams.
- Candidates should possess Customer Support and Customer Satisfaction skills to handle queries, resolve issues, and maintain a positive customer experience.
- Candidates should possess solid Analytical Skills to review data, identify discrepancies, and ensure accurate verification of customer information.
- Attention to detail, ability to follow structured processes, and familiarity with data entry or customer service tools.
- Comfort working with targets and deadlines, with good time management and organizational skills.
- Prior experience in customer service, verification, or back-office operations is an advantage.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in any field is preferred.

📌 customer point verification (Bengaluru)
🏢 Dealfinity Services Private
📍 Bengaluru